Archive for EHR Applications

User Story: Advance Warning Prevents Application Outage Before 40,000 Users are Impacted

 “Last week the Goliath Application Availability Monitor identified that MEDITECH was not available and at 4:30 am ET our IT team received a real-time alert that the main application failed to enumerate which would have impacted 40,000 users if not

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User Story: Troubleshooting Citrix and Cerner Application Availability at UHS

Universal Health Services, Inc. Case Study:
Proactively Ensure Cerner Millennium & Citrix Availability for End Users

“My experience with Goliath Technologies goes back several years from my time at UHS. They have the only solution of this kind that combines

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User Story: MEDITECH Hospital Reduces Time to Resolution

augusta-health-goliath-technologies-meditechEditor’s note: this post is from Mike Tremel, Sr. Systems Engineer VCP5-DCA at Augusta Health explains how his Healthcare IT team proactively reduces troubleshooting tickets and improves remediation time by combining data from MEDITECH, Citrix, and VMware in a single

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User Story: UHS Resolves a Patient Critical Application Issue in Less Than 30 Minutes

“We received an urgent request from a Chief Nursing Officer at one of our hosptials. She reported that nursing staff were not receiving important patient information from a staffing application. The application vendor couldn’t pinpoint root cause. We called Goliath

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User Story: Citrix Troubleshooting Isolates & Solves MEDITECH Failures

goliath-technologies-blogThe Organization: Health Care System

The Organization’s Infrastructure: Citrix XenApp 7.12, VMware vSphere, and MEDITECH

The Organization’s Monitoring Products: Goliath for Citrix Monitoring, Goliath for vSphere Performance Monitoring, Goliath Event Log Manager

The Business Challenge: 

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