Archive for EHR Applications

User Story: MEDITECH Hospital Reduces Time to Resolution

augusta-health-goliath-technologies-meditechEditor’s note: this post is from Mike Tremel, Sr. Systems Engineer VCP5-DCA at Augusta Health explains how his Healthcare IT team proactively reduces troubleshooting tickets and improves remediation time by combining data from MEDITECH, Citrix, and VMware in a single

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User Story: UHS Resolves a Patient Critical Application Issue in Less Than 30 Minutes

“We received an urgent request from a Chief Nursing Officer at one of our hosptials. She reported that nursing staff were were not receiving important patient information from a staffing application. The application vendor couldn’t pinpoint root cause. We called

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User Story: Advance Warning Prevents Application Outage Before 40,000 Users are Impacted

“Last week the Logon Simulator caught a companywide issue with our XenApp environment. Our team was informed that one of the main applications that 40,000 users use on a daily basis was not available as an option. With the alert

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User Story: Citrix Troubleshooting Isolates & Solves MEDITECH Failures

goliath-technologies-blogThe Organization: Health Care System

The Organization’s Infrastructure: Citrix XenApp 7.12, VMware vSphere, and MEDITECH

The Organization’s Monitoring Products: Goliath for Citrix Monitoring, Goliath for vSphere Performance Monitoring, Goliath Event Log Manager

The Business Challenge: 

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User Story: UHS Troubleshoots EUE Issues At Their Hospitals

Justin Monnig“My experience with Goliath Technologies goes back several years from my time at UHS. They have the only solution of this kind that combines the ability to preemptively alert us if clinicians will have difficulty when attempting to access Citrix

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