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Healthcare IT teams now use the Goliath Logon Simulator to proactively fix end user logon issues to ensure physicians and healthcare workers can successfully logon to EHR apps like MEDITECH & Allscripts

When a doctor or nurse attempts to logon to EHR applications like MEDITECH or Allscripts they simply expect it to work, every time, in order to deliver patient care (i.e. do their job).

To improve the experience for end users who rely on MEDITECH and Allscripts, and on apps delivered through Citrix like Word, Oracle, and Internet Explorer, Healthcare IT teams use the Goliath Logon Simulator to proactively troubleshoot and fix end user logon issues before doctors and healthcare workers are effected.

Testing & Simulating the End User Experience

Goliath’s Logon Simulator for MEDITECH and Logon Simulator for Allscripts allows IT admin teams to anticipate the experience that end user physicians and healthcare workers will have when they attempt to logon to MEDITECH and Allscripts.

The logon performance technology tests and simulates the exact process a real end user experiences as they attempt to logon to their EHR app or an app delivered through Citrix like SAP, Excel, Internet Explorer or Adobe Reader.

When the Logon Simulator detects a logon performance issue, the administrator gets a preemptive alert, and in a single view is able to identify the root cause and deploy remediation actions before physicians or healthcare workers fail to logon.

This short video shows how the Goliath Logon Simulator for MEDITECH works:

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Features of the Logon Simulator for MEDITECH & Allscripts

Here are a few of the Logon Simulator’s features that make the technology an industry first and trusted by health systems like Augusta Health:

  • Real life simulation of an end user
  • Simulate any Citrix delivered application or desktop
  • Ability to simulate logon initiation from both local and remote locations
  • Breakdown of the logon duration process by stage for each end user
  • Detailed analysis of ICA protocol by channel
  • Simultaneous alerting and self-healing

Try the Goliath Logon Simulator for MEDITECH or Allscripts

To see if the Goliath Logon Simulator is right for you, you can get a fully supported free 30-day trial or personal demo.

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About 

The team members collaborated to bring together this blog post by calling on their past Customer Experiences and Expert Knowledge of Citrix Troubleshooting. Beyond writing technical documents this team supports Goliath Customers and provides product feature/function guidance to development.

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