Questions When Evaluating Production-Ready Monitoring & Troubleshooting Software Solutions

There are many IT Operations products in the market that focus on monitoring and management. The key difference between Goliath Technologies and other products is our focus on end user experience with Citrix and healthcare. Though there are good

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User Story: MEDITECH Hospital Reduces Time to Resolution

augusta-health-goliath-technologies-meditechEditor’s note: this post is from Mike Tremel, Sr. Systems Engineer VCP5-DCA at Augusta Health explains how his Healthcare IT team proactively reduces troubleshooting tickets and improves remediation time by combining data from MEDITECH, Citrix, and VMware in a single

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Independent Review of Goliath Logon Simulator for VMware Horizon by Rob Beekmans, vExpert EUC Champion

This independent review of the Goliath Logon Simulator for VMware Horizon is republished on our blog with permission from Rob Beekmans, CCE-V, VCP5.5, VCP5-DT, VCAP-DTD, MCSA2012, vExpert, vExpert EUC Champion Member. The original post appears on Rob’s blog, EUC,

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User Story: UHS Resolves a Patient Critical Application Issue in Less Than 30 Minutes

“We received an urgent request from a Chief Nursing Officer at one of our hosptials. She reported that nursing staff were not receiving important patient information from a staffing application. The application vendor couldn’t pinpoint root cause. We called Goliath

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User Story: Ballard Spahr Reduces Citrix Tickets by 60%

“We reduced Citrix ticket escalations by 60%”

– Pete Chim, Systems Engineer

The Challenge:

Ballard Spahr is a national law firm that has attorneys and staff attempting to access applications from all over the world. Because they use various methods

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