User Story: Azure Monitoring for Azure-hosted DaaS Provider

The Organization:  Large Desktop as a Service (DaaS) Provider with Over 1,000 customers

The Organization’s Infrastructure:  VMware vSphere, Citrix XenDesktop, Azure

The Organization’s Performance Monitoring Products: Goliath for Monitoring Azure & XenDesktop

The Business Challenge: Azure DaaS Transition for this

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Independent Technical Review: Goliath for Amazon (AWS) & Microsoft Azure Monitoring

This independent review of the Goliath for Amazon AWS and Microsoft Azure Monitoring is published on our blog with permission from Alan Pichette, Solutions Architect at PCM, Inc.


“Goliath provides a single pane of glass for viewing on-premises infrastructure

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New Goliath Topology View for Citrix Monitoring & Troubleshooting

Troubleshoot Citrix from a 50,000 ft. View Down to the Individual User — Out of the Box

The New Topology View for Citrix Monitoring and Citrix Troubleshooting gives an IT administrator an industry first capability to view their entire global

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User Story: Proactive Amazon AWS Monitoring & Troubleshooting for a Top 10 Retailer

The Organization:  Top 10 Online Retailer

The Organization’s Infrastructure:  VMware vSphere, Citrix XenDesktop, AWS EC2

The Organization’s Performance Monitoring Products: Goliath for Monitoring AWS


The Business Challenge: AWS

The retail organization discussed in this post faced challenges with the

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User Story: Citrix Troubleshooting Assessment Reduces Support Tickets by 25% in 30 days

The Business Challenge: A customer was experiencing persistent Citrix XenApp and XenDesktop performance issues related to printing and the logon process. After trying to troubleshoot the issues on their own, the root cause could not be determined without the

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