Goliath Technologies

Goliath Technologies | Be Proactive


What is it like at Goliath? Hear from a few team members.

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Heather Hanlon
Heather Hanlon
Technical Analyst

“I started with Goliath Technologies as an intern while I was in college. After graduating with Bachelors in Computer Science in 2014 I was offered a full time position in the technical operations department as a Technical Analyst. I have been promoted 2 times.”

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AnneLouise Pitts
AnneLouise Pitts
Accounting Manager

“Upon joining the Goliath team, I learned there was nothing better than working for a goal oriented team, where people share the sheer enthusiasm to succeed. That is what Thomas Charlton, CEO of Goliath Technologies taught me as CEO in a prior role. When I learned of a job opportunity within the Goliath environment, I immediately knew I wanted to be a part of his team. Thomas continues to set high goals and expectations for all to continue to build the best and strongest ensemble of teams.”

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Raja Jadeja
Raja Jadeja
VP Product Management

“I started in technical support and was quickly given more responsibility coupled with additional training and mentoring to help me scale to new positions. This happened in each promotion and now I am VP of Product Management in less than 5 years.”

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Kat Carr
Kat Carr
Executive Admin / HR Specialist

“After joining Goliath as a temp and subsequently being hired on full time, I found that the leadership at Goliath encourages constant learning and growth, which enabled me to expand my role based on skills I already possess and those I’ve learned on the job. It quickly became clear to me that if you have the drive to succeed in a performance-oriented environment and the commitment to getting yourself there, the leadership team will coach you to stretch yourself and support you in meeting your professional goals.”

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Tom Peck
Tom Peck
CTO & VP Development

“I worked with the CEO in the past at Tidal Software and was pleased when he asked me to join Goliath. This is not my first software company and I have built enterprise software products before so I made an informed decision to join the CEO and team again for a few key reasons:

  • The CEO has a lot of experience running startups.
  • The company has had year-over-year record growth since its inception. This year will continue that trend.
  • The products are focused on the growing parts of the enterprise software market: cloud, virtualization, virtual desktops, and apps.
  • The company has an excellent relationship with Citrix and the apps work well with Citrix XenApp, Xen Desktop, NetScaler, and other Citrix products.
  • There is a very close working relationship between development, marketing, and sales. Many of the best features development has implemented are the direct result of working with customers and answering their needs.”
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Daniel Quick
Daniel Quick
Sr Product Implementation Engineer

“Since joining Goliath Technologies, the expectations set forth for both the role itself, as well as the organization, have been exactly as portrayed. The notion of success, and what it entails is quite evident across the entire organization, and everyone plays a role in ensuring the team wins at every level.”

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Kevin Stinger
Kevin Stinger
Director of Worldwide Sales

“I started at PHD Virtual as an Account Manager in the sales department. I came from outside the technology market so I received great product and sales training. I then came with the same management team to Goliath Technologies as a Director of Sales. I was told that a move into technology along with their “train and promote from within” management philosophy would be great for my career, and it has been.”

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Nancy O'COnnor
Nancy O'COnnor
Marketing Operations Manager

“I joined the Goliath Technologies team in March 2015 as Marketing Operations Manager. Within just a few weeks I was trusted to implement our first marketing
automation system, and now a year later with great team collaboration, we are running one of the most sophisticated marketing departments out there. In my role I get to work
with multiple departments and the people I collaborate with are not only great at what they do but great people as well.”

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John Grant
John Grant
Account Executive

“Having come from other tech companies where “staff development” wasn’t exactly a priority, Goliath truly was a breath of fresh air for me. Irrespective of the department, the whole focus is on investing the time & resources in people so that they can grow their skill sets & advance their career goals. Add in total transparency & open communication with the executive team, and in my opinion it adds up to an exceptional environment for those who want to grow professionally. I knew it was for me.”

Perks and Benefits

  • Full Medical, Dental, and Vision 
  • Monthly Free or Catered Lunch
  • Quarterly Company Dinner
  • Monthly Happy Hours
  • Free Gym on Site
  • Short Walk from Train Station
  • Paid Time Off & Company Holidays
  • Revenue Sharing Compensation
  • Continuing Education Reimbursement
  • Free Garage Parking
  • Bonus for New Hire Referrals
  • Career Development Training

Available Positions

Products of a Great Culture

Our company culture and the way we treat our team members is core to what makes us different as an organization. We have had the same strategy and philosophy over the past two decades across a number of companies. Hear from past team members about what it was like to participate in our unique culture:
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Mark Scott
Mark Scott
Engineering Manager, Chrome Media
Google

“The system, principles, and values that Thomas put in place when he arrived at VoiceGenie, where I served as CTO, directly resulted in a dramatic turnaround. By empowering every member of the team, ensuring that every person at the company had a stake in the results, and holding each individual accountable for delivering a high-level of performance against a clearly defined role, the culture Thomas instilled at VoiceGenie and elsewhere drove both individual and team success—and taught important lessons that I carry to this day.”

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Adam Clay
Adam Clay
VP Worldwide Sales
Black Duck Software

“I started at Shunra Software as a Regional Sales Manager. After going through management training and mentoring I was promoted to VP of North American Sales, then VP of WW Sales. This all transpired within 5 years.”

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Jamie Root
Jamie Root
Founder
JFR Media

“I initially came to Goliath Technologies as an executive administrator. I was told that the company is keen on promoting from within. Due to my hard work and diligence, I was promoted into the marketing department within one year. ”

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Shawn Brady
Shawn Brady
VP of Sales
Unitrends

“I recall interviewing with Thomas and he told me I would be nuts not to get into the technology industry and specifically inside sales management. He said that marketplace growth was the key to opportunities. I started at Shunra as an inside sales manager. I then moved over to PHD Virtual with him as Director of Inside Sales and eventually VP of Sales. PHD was acquired by Unitrends where I am now VP of Sales.”

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Joe Rooney
Joe Rooney
Regional Sales Manager
Quali

“Goliath’s executive team got me started in the technology industry. I started at Goliath as an experienced sales manager, but with no technology experience. I was told that if I took a sales position to learn technology and the unique sales process, it would be a pathway back to management—either with Goliath or elsewhere. Further, and I was surprised by this, they let me know that if after 18 months I could get a better position than they could offer, they wouldn’t stand in my way and we would leave on good terms. When I let them know I was offered a position to manage my own team of 12 reps at another technology company they were respectful, thanked me for my hard work, and we found a mutually acceptable transition plan. Now, my new company is a partner of Goliath and we work together. Goliath gave me my start in software and followed through on their commitments from start to finish.”

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Paul Throldahl
Paul Throldahl
Partner
Anterra Technology

“I have more experience than most with the Executive team’s philosophy and style. At Tidal Software I was regional manager and went through the sales, business, and management training programs. I then joined the Executive Team and implemented these same programs at TrailBlazer Systems, VoiceGenie, and finally PHD Virtual as VP of World Wide Sales. The philosophy of investing in employee development is one that I participated in and continue in my Company today.”

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Matt Reid
Matt Reid
VP of Marketing
Velocify

“Early in my career I worked with this management team at Tidal Software as a Sales Engineer and was provided excellent business training. As the company grew, so did my responsibilities and I ended up quickly being promoted to Product Marketing. A few years later I joined the same executive management team at Shunra Software where I directed global product and marketing teams. The training and experience I gained in two companies with this team was invaluable and I now impart the lessons I learned to other colleagues.”

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Robert Payne
Robert Payne
Independent Marketing Professional

“I started at PHD Virtual as an account manager for the Midwest territory. After two years achieving success in that position, Thomas approached me about moving into product marketing. He believed my knowledge of the industry and buyer persona would be an asset in that department. That promotion has fundamentally shifted the trajectory of my career in a fantastic and rewarding direction.”

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Jorge Montoya
Jorge Montoya
VP Solution Engineering
BMC Software

“I started my IT career at TIDAL Software as a customer support representative. During my tenure at TIDAL, management invested considerably in its employees through external and internal training courses as well as through managerial mentoring. At TIDAL everyone was given significant opportunity to grow professionally and was rewarded in direct relationship to their ability. TIDAL continues providing opportunities for my professional growth until the time of my departure as the Director of World Wide Technical Operations.”

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Adrian Lee Kwen
Adrian Lee Kwen
Sr VP Engineering
Genesys

“I worked at VoiceGenie Technologies with the CEO as a member of the Executive Team for two years prior to being acquired by Genesys. I learned many key things including the importance of rewarding and aligning teams. Moreover, I especially appreciated the focus of the CEO to continuously develop and improve myself and the rest of the management team.
I feel quite fortunate to have spent time on the CEO’s leadership team. We delivered on all metrics as a team and had fun despite the tremendous pressure. I continue to apply what I learned during this time in my current position.”

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Frank Tersigni
Frank Tersigni
Executive Vice President
Altivon

“My tenure as a member of the Executive Team at VoiceGenie Technologies was one of the most rewarding experiences of my career. Shortly after Thomas started as CEO he introduced a performance-oriented culture that was built upon a philosophy of integrity, respect, fairness, and a clear understanding of roles and responsibilities. If you are an individual who is interested in learning about how great career progress is achieved through focusing on results, teamwork, and celebrating your successes, then working for a company with his management philosophy is not just a good idea, but also one that you will not regret.”

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Anita DuBose
Anita DuBose
VP Software Development
Unitrends, AppEngines

“Over 15 years ago, I became a member of the Executive Team at Tidal Software and experienced there a management philosophy that values performance, teamwork, integrity, and respect for teammates. Based on that positive experience, I have reengaged with members of the team and the CEO at multiple companies in several roles, managing development, product management, marketing, and mergers and acquisitions. This exposure to so many key areas is the foundation of my career, allowing me to tackle diverse projects with confidence and success.”

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Todd Hogan
Todd Hogan
VP Sales, North America
Black Duck Software

“I joined Tidal Software as an individual contributor and immediately appreciated the culture and performance-based attitude of the entire company. I enjoyed tremendous success at Tidal and was subsequently asked to lead a new strategic partnership team and then later promoted to RVP of Sales. It was an easy decision to join Shunra several years later to lead a sales team. The personal mentoring and management training I was exposed to in both organizations are directly responsible for my continued career growth.”

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Bruce Eidsvik
Bruce Eidsvik
Managing Director, APAC
Genesys

“At VoiceGenie, I was one of the founders and ran the international sales force and in due course, the WW sales force. We had done well as a start-up, but we were running out of steam. Thomas was brought in as our new CEO to help re-ignite growth. Without any real changes to the management team, we reestablished our aggressive growth path and were successfully acquired 2 years later. I still work for the company, Genesys, that acquired VoiceGenie, along with many original VoiceGenie employees. It was a very fun ride and Genesys has been a great place to land.”

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Christopher Kennessey
Christopher Kennessey
President
Made with Mischief, Inc.

“I started at Tidal Software as a Regional Sales Manager. After Thomas’s mentorship, foundational sales methodology training, and a better understanding of what it’s like to operate in performance based culture, it was the perfect springboard to a successful career.”

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Deirdre Donadio
Deirdre Donadio
Account Director
Geary LSF

“I left a job in marketing to join Tidal Software as an executive assistant to the VP of Sales. In that role I was exposed to many facets of the business and the executive team. What I witnessed was an intense but fair sales culture, supplemented with extensive training and management support. I was so inspired, I worked to earn a spot on the inside sales team. Today, I manage my own team at a digital marketing agency and continue to leverage much of what I learned from my managers at Tidal Software.”

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Anca Popovici
Anca Popovici
Sr Manager Global Demand Gen
RES Software

“Working for Thomas and Shunra Software was a unique opportunity to grow and quickly develop professionally. They took a risk and offered me a chance to develop and apply my raw professional skills in the marketing department, first as an intern and then full time after graduating from the University of Pennsylvania. With the management team’s guidance and support I quickly developed a career path that both challenged and fulfilled me. I built on that strong foundation at Shunra Software to continue my career path in marketing.”

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Patti Stephenson
Patti Stephenson
Director of Advanced Services
Cisco Systems

“I was part of the executive team at Tidal Software while Thomas Charlton was CEO. This management team placed a strong emphasis on leadership and teamwork, and made a significant investment in training and development of employees. Although our goals were challenging, employees were highly motivated to do their very best, and were compensated based on their performance. This experience and management philosophy has proven to be valuable throughout my career.”

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Liam McCamley
Liam McCamley
Sr Systems Engineer
SOASTA Inc

“I started my career at Shunra Software as an Inside Sales Engineer. I had no software experience, but I was told that if I dedicated myself and focused on learning the technology I would be offered career advancement. After going through technical training and mentoring, I was promoted to Performance Engineer, then Senior Sales Engineer. This all occurred over the course of 4 years. The attention paid to developing my skills launched my career.”

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John Goss
John Goss
Sales Executive
Karl Storz Endoscopy

“The Shunra culture fostered professional development and rewarded performance. Within a year of joining Shunra Software I was promoted to a management position where I received outstanding training. That experience formed the foundation of my professional career.”


Available Positions

+ Account Manager

“Everyone requires experience. How do I get it if no one gives me my first position?”

We hear the above statement from candidates all the time. We created the position of Account Manager to give individuals without software sales experience the opportunity to get into the technology industry. This position is the start of a career path that will enable you to become an Account Executive making over $100,000 per year. The starting point is the Account Manager where, over a 12-18 month period, you will be enrolled in an exceptional training curriculum designed to develop sales skills and technical knowledge tailored for the software industry.

If you would like to begin a career in technology sales and are having difficulty because there is a requirement for past experience, then this may be a position for you. At Goliath Technologies, our management team has a track record of hiring candidates that are committed and capable of learning, and then creates a well-defined path for career advancement.  

Position Overview (Inside Sales)

Reporting to the Sales Leader, the Account Manager is responsible for qualifying inbound leads from marketing activities as well as finding new business through demand generation which leverages some of the latest tools and methods.

Marketing provides leads to the Account Managers from activities such as weekly webinars, PPC, Social Media, Advertising, email campaigns and product launches. The Account Manager will qualify these leads and create sales opportunities that they will work with the Account Executive to close.      

Each Account Manager will receive a geographic territory with current customers who can purchase more licenses for existing products and or new products. Most customers purchase multiple times.

The Account Manager will also participate in ongoing weekly training to develop the technical knowledge and sales skills necessary to be successful in this position and advance their career and corresponding income.

Career Path - Goliath Sales

Position Compensation Range* Tenure
Account Manager $65,000 12-18 months
Sr. Account Manager $80,000+ 18 months+
Account Executive $100,000+ 24 months+

*All commission plans feature a “no cap” provision, so earnings are unlimited with overachievement.

Responsibilities and Skill Sets

  • Territory Prospecting:
    • Call marketing-generated leads and inbound requests
    • Contact current customers to find additional demand
    • Prospect to acquire new customers
  • Selling:
    • Understand and uncover pain
    • Qualify sales opportunities
    • Present the features and benefits of the products
  • Professional Development:
    • Sales training
    • Presentation skills
    • Technical knowledge
    • Negotiation

Requirements

  • 2+ Years of sales, marketing or other related experience
  • Cultivating relationships with customers over the phone
  • Good verbal and written communication
  • Excellent email correspondence skills
  • Knowledge of how to use a CRM, and business research tools a plus
  • Working knowledge of Microsoft Office applications
  • Organizational Skills
  • BA/BS Degree a plus but not required
  • Pass a background and security check

Personality Traits

This is a software company in the rapidly growing desktop virtualization and cloud computing market place. We have found that certain personality traits are present in the candidates that are most successful and happy at Goliath Technologies. We look for the following during the interview and selection process:

  • Initiative: Take action without being instructed.
  • Overcoming Obstacles: Find solutions to issues that slow progress.
  • Effective Communication: Make others see another point of view and articulate a vision or strategy that motivates action.
  • Team Player: Understand your role and make meaningful contributions to the larger goal of the work group or company.
  • Individual Drive: Participate on a team with a deep desire for individual achievement.  
  • Independent: Capable of offering opinions and viewpoints that are contrary to those held by others within the work group or company.
  • Analytical Problem Solving: Using data to support or disprove a hypothesis, solve business obstacles or challenge the status quo.
  • Performance Orientation: Driven to achieve goals with the professional discipline to assess one’s own performance as measured against business objectives.
  • Tactfully Aggressive: A sense of urgency that is not offensive to customers.

If you are interested in the position of Account Manager at Goliath Technologies and feel you are qualified, please forward your resume to careers@goliathtechnologies.com

+ Receptionist/Office Administrator

Compensation Range: $30,000 to $35,000 (inclusive of incentive compensation)

Company Overview

Our products are focused on the exploding virtual server (VMware/Citrix XenServer/Hyper-V) and desktop virtualization (Citrix XenApp/XenDesktop) market.  Current customers include Facebook, Xerox, Walmart, Office Depot, Overstock.com, ADP, VA, NASA, Verizon Wireless, UHS, Sunoco, Cox Communications, Wall Street Systems, and others.  http://goliathtechnologies.com/company/clients/

Our market leading technologies are Citrix Ready and VMware Ready, and Goliath is a member of the VMware Tap Program as well as a member of the Citrix Partner Advisory Board.  Goliath Technologies’ products are deployed globally and utilized across vertical companies that range in size from SMB to Enterprise customers.  See our blog to see independent reviews by industry experts and to understand how customers leverage our technologies: http://goliathtechnologies.com/blog/

Position Overview

The Receptionist and Clerical Administrator is primarily responsible for answering the corporate phone and directing calls to the appropriate recipient, greeting guests and coordinating meetings.

Roles and Responsibilities

  • Answer and direct calls.
  • Greet guests.
  • Accepting shipments, checking contents, and filing receiving paperwork with Finance.
  • Utilize MS Outlook to schedule meetings.
  • Maintain lists of data within MS Word and Excel.
  • Scan and index, copy and file hardcopy documents.
  • General office management tasks.

Required Skills

  • 1-2 years of experience in a similar role.
  • Strong written and verbal communication skills.
  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

If you are interested in the position of Receptionist at Goliath Technologies and feel you are qualified, please forward your resume to careers@goliathtechnologies.com.

+ Account Executive

Total Compensation: $100,000 (Base + Incentive) 

Company Overview

Our three software products are focused on the exploding virtual server, desktop virtualization and Cloud market.  Current customers include Facebook, Xerox, Walmart, Office Depot, American Airlines, ADP, VA, NASA, Verizon Wireless, UHS, Sunoco, SalesForce.com, Wall Street Systems, and others.  http://goliathtechnologies.com/company/clients/

Our market leading technologies are Certified Citrix Ready and VMware Ready. Goliath Technologies’ products are deployed globally and utilized in all verticals that range in size from SMB to Enterprise customers.  See our blog to see independent reviews by industry experts and to understand how customers leverage our technologies: http://goliathtechnologies.com/blog 

Position Overview

Reporting to the Sales Leader, the Account Executive (AE) is responsible for selling our three software products to current customers and new prospects. Each AE will have a protected geographical territory with current customers to manage and upsell while also closing new business. The AE will be fully supported during the sales process with a technical pre-sales person. Incentive compensation is an easy to understand commission and bonus system with no cap. For additional information about Goliath Technologies and the position, visit: http://goliathtechnologies.com/company/careers/

  • Inside Sales Position
  • Territory includes current customers and channel partners
  • Account Executives will have a working pipe line on start date
  • Current customers historically purchase add-on modules and new products
  • Average customer relationship lasts over 5 years
  • 90% of all leads come from marketing demand generation activities
  • Sales from new customers and current customers count towards Quota achievement
  • Sales manager compensated on salesperson’s success
  • No cap on commission plan
  • Primarily Inside Sales
  • 90 day sales cycle
  • 3 software products

Responsibilities and Skill Sets 

Territory Management

  • Perform account management activities to find additional product opportunities within assigned current customers
  • Network with Partners and Customers to find additional opportunities
  • Call marketing-generated leads and inbound requests

Selling

  • Identify customer pain points and problems and propose solutions
  • Professionally convey the value proposition to and close deals with senior executives within enterprise businesses
  • Present the features and benefits of the products
  • Actively sell against competitors
  • Arrange and conduct product demonstrations and presentations in conjunction with Pre-Sales
  • Manage a sales process which includes multiple levels
  • Negotiate deal terms with financial buyers
  • Work with registered channel partners to support their sales efforts

Requirements:

  • 3+ years B2B experience
  • Technology sales experience preferred but not required
  • Demonstrated track record of making quota
  • Ability to communicate and interface at all levels of an organization
  • Full cycle selling of a business to business software product or service
  • Ability to manage multiple sales opportunities concurrently
  • Cultivating relationships with customers and partners over the phone
  • Good verbal and written communication
  • Excellent electronic correspondence skills
  • Knowledge of how to use a CRM, and business research tools a plus
  • Working knowledge of Microsoft Office Applications
  • BA/BS Degree a plus but not required
  • Pass a background and security check

If you are interested in the position of Account Executive at Goliath Technologies and feel you are qualified, please forward your resume to careers@goliathtechnologies.com.

 

+ Senior Controller

Compensation Range: $100,000 - $125,000 (base + bonus)
Finance Position

Company Overview

Our products are focused on the exploding virtual server (VMware/Citrix XenServer/Hyper-V) and desktop virtualization (Citrix XenApp/XenDesktop) market.  Current customers include Facebook, Xerox, Walmart, Office Depot, Overstock.com, ADP, VA, NASA, Verizon Wireless, UHS, Sunoco, Cox Communications, Wall Street Systems, and others.  http://goliathtechnologies.com/company/clients/

Our market leading technologies are Citrix Ready and VMware Ready, and Goliath is a member of the VMware Tap Program as well as a member of the Citrix Partner Advisory Board.  Goliath Technologies’ products are deployed globally and utilized across vertical companies that range in size from SMB to Enterprise customers.  See our blog to see independent reviews by industry experts and to understand how customers leverage our technologies: http://goliathtechnologies.com/blog/

Position Overview

The Senior Controller position is responsible for the accounting operations of the company, to include the production of periodic financial reports, maintenance of an adequate system of accounting records, and a comprehensive set of controls and budgets designed to mitigate risk, enhance the accuracy of the company's reported financial results, and ensure that reported results comply with generally accepted accounting principles or international financial reporting standards.

Roles and Responsibilities

  • Manage all accounting and finance operations including Billing, A/R, A/P, GL, Payroll, Treasury and Revenue
  • Coordinate and direct the preparation of the budget and financial forecasts and report variances
  • Manage cash, prepare weekly projections
  • Prepare and publish timely monthly financial statements
  • Coordinate the preparation of regulatory reporting
  • Research technical accounting issues for compliance
  • Support month-end and year-end close process
  • Ensure quality control over financial transactions and financial reporting
  • Coordinate with outside tax accountant to comply with local, state, and federal government reporting requirements and tax filings
  • Develop and document business processes and accounting policies to maintain and strengthen internal controls
  • Provide support to department leaders in terms of budgeting and planning
  • Participate as a member of the Product Planning and Business Strategy Committees
  • Negotiate and review contracts with vendors and license agreements with customers
  • Oversee human resource functions

Required Skills

  • Proven working experience as a Controller, preferably in a Software or Tech Company
  • 5+ years of overall combined accounting and finance experience
  • BS degree in Accounting or Finance
  • CPA or CMA preferred
  • Thorough knowledge of GAAP accounting principles and procedures, preferably in a Software or Tech Company
  • Experience with creating financial statements and yearly budget files
  • Experience with general ledger functions and the month-end/year-end close process
  • Excellent accounting software user and administration skills
  • Experience with QuickBooks Essential
  • Experience with SalesForce.com a plus

If you are interested in the position of Senior Controller at Goliath Technologies and feel you are qualified, please forward your resume to careers@goliathtechnologies.com

+ Sr. Systems Administrator

Total Compensation: $62,000 (Base + Incentive)

Company Overview

Our products are focused on the exploding virtual server (VMware/Citrix XenServer/Hyper-V) and desktop virtualization (Citrix XenApp/XenDesktop) market.  Current customers include Facebook, Xerox, Walmart, Office Depot, Overstock.com, ADP, VA, NASA, Verizon Wireless, UHS, Sunoco, Cox Communications, Wall Street Systems, and others.  http://goliathtechnologies.com/company/clients/

Our market leading technologies are Citrix Ready and VMware Ready, and Goliath is a member of the VMware Tap Program as well as a member of the Citrix Partner Advisory Board.  Goliath Technologies’ products are deployed globally and utilized across vertical companies that range in size from SMB to Enterprise customers.  See our blog to see independent reviews by industry experts and to understand how customers leverage our technologies: http://goliathtechnologies.com/blog 

 

Position Overview

Reporting to the Sr. Director of Technical Operations, the Sr. Systems Administrator is responsible for the support, design, maintenance, and monitoring of internal and external networks.  For more information about Goliath Technologies and the position, visit: http://goliathtechnologies.com/company/careers/

  • Implement and manage all systems, applications, security, and network configurations
  • Resolve network performance issues and establish a disaster recovery plan
  • Recommend upgrades, patches and new applications, and equipment
  • Provide technical support and guidance to users
  • Rely on extensive knowledge and professional discretion to achieve goals
  • Significant ingenuity and flexibility is expected, including the willingness to work outside of business hours if needed.
  • Level One support for Goliath’s customers
    • Includes taking inbound calls, support tickets, product requests and facilitating the initial response
    • Calls and inbound support tickets will need to be logged into the Ticket Management System

 

Responsibilities and Skill Sets 

Networking

  • Cisco ASA, design, deployment, and management
  • Layer 2 and Layer 3 networking design, deployment and management
  • Cisco Nexus and Catalyst switching hardware experience

Active Directory

  • PowerShell Administration
  • Forest, domain, site and organizational unit design, deployment and management
  • User profile design, deployment, and management
  • Active Directory Group Policy design, configuration and management

Storage – SAN and NAS

  • iSCSI, NFS, FC network design and configuration
  • Understanding and experience with shared storage technology, SAN, NAS and software defined
  • Nimble Storage configuration and administration

Virtual Infrastructure

  • vSphere 4.x, 5.x and 6.x design, deployment and configuration
  • vSwitch design and configuration
  • Cisco UCS configuration and management
    • Host Profile design and structuring
    • Network design and architecture

Citrix

  • XenApp 4.x, 5.x, 6.x, 7.x design, configuration and management
  • XenDesktop 5.x, 7.x design, configuration and management
  • NetScaler 9.x, 10.x design, configuration, and management

AWS

  • Manage and maintain AWS deployment for production hosted Logon Simulation environment
  • Managed and maintain AWS deployment for test and dev environment
  • Design and deployment of AWS for future cloud delivered services as needed

Desktop Administration and Support

  • Windows Desktop operating systems support (Windows 7, 8.x, 10)
  • OSX desktop operating systems support
  • Experience with desktop image building and management

Skills Desired, but Not Required for Consideration

  • VMware Horizon View Design, Deployment and Management
  • Enterprise LastPass
  • Box.net
  • Jira/Confluence
  • Salesforce.com

 

Requirements:

  • 5 years as a system administration of an organization with over 100 users
  • 5 years of experience with Citrix & Virtual Infrastructure design and architecture
  • 3 or more years designing, deploying and managing Amazon Web Services (AWS) infrastructure
  • Certifications:
    • VMware VCP 5+
    • Cisco CCNA
    • Microsoft 2008 R2 & 2012 MCSA/MCSE or equivalent
    • Citrix CCA for XenApp, XenDesktop, & NetScaler
    • AWS Certified SysOps Administrator and/or AWS Certified DevOps Engineer
  • Experience working in Healthcare organizations a bonus
  • Jira or experience with ticketing solutions a bonus
  • BA/BS Degree a plus but not required
  • Pass a background and security check

If you are interested in the position of Sr. Systems Administrator at Goliath Technologies and feel you are qualified, please forward your resume to careers@goliathtechnologies.com.

+ Senior Product Implementation Engineer

Total Compensation $100,000 (Base + Incentive)

 Position Overview
The Senior Product Implementation Engineer is responsible for the implementation of the following products:

  • Goliath Performance Monitor
  • Goliath for NetScaler
  • Goliath Logon Simulator

All products are focused on the exploding virtual server (VMware/Citrix XenServer/Hyper-V) and desktop virtualization (Citrix XenApp/XenDesktop) market. The Senior Product Implementation Engineer will work with companies evaluating the technology, as well as current customers such as Facebook, Xerox, Walmart, Office Depot, Overstock.com, ADP, VA, NASA, Verizon Wireless, UHS, Sunoco, Cox Communications, Wall Street Systems and others.

Our market leading technologies are Citrix Ready, VMware Ready and Goliath is a member of the VMware Tap Program as well as a member of the Citrix Partner Advisory Board. Goliath Technologies’ products are deployed globally and utilized by cross vertical companies that range in size from SMB to Enterprise customers. See our blog to see independent reviews by industry experts and to understand how customers leverage our technologies: http://goliathtechnologies.com/blog/

The large majority of presales and implementation engagements are conducted over the telephone using the latest web-conferencing technology. It is not necessary for the candidate to have previous experience working for a software company. Historically, System Administrators or IT Administrators have been a great fit for this position, because they are the target audience and users of our products.

 Responsibilities and Skill Sets

  • Provide web-based and some on-site implementation of Goliath Technologies’ solutions
  • Team with consulting partners to provide training, and product implementations
  • Build consulting relationships with customers and partners
  • Work with the product management team to provide product enhancement ideas
  • Assist prospective customers while they evaluate Goliath Technologies' solutions

Requirements

2-5 years minimum hands on experience with the following technologies:

  • VMware vSphere
  • Citrix XenApp / XenDesktop
  • Citrix Provisioning Services
  • Microsoft Active Directory
  • Microsoft Windows 2003 – 2008R2, 7, 8
  • Microsoft SQL
  • Microsoft Terminal Services / Remote Desktop Services

Other Skills and Requirements

  • Strong presentation and customer support skills in a virtual environment
  • Proficient verbal and written communication skills
  • Excellent electronic correspondence skills
  • Knowledge of how to use Salesforce or equivalent
  • Working knowledge of Microsoft Office Applications and Visio
  • Strong Organizational Skills
  • BA/BS Degree preferred but not required
  • Citrix and VMware Certifications preferred but not required

Personality Traits:
This is a software company in the rapidly growing virtualization and cloud computing market place.  The dynamic and fast-paced nature of the environment can have an impact on one’s effectiveness.  Simply put, a candidate may have the skill sets to accomplish the job requirements on paper, but unless they have the right personality traits they will not be successful in a company like ours, given the market we serve.  Unlike skill sets that can be developed, a team member must possess the right combination of personality traits when they start.  We believe the following personality traits are necessary to be successful in this position at Goliath Technologies:

  • Commitment: Work long hours to accomplish a task
  • Initiative: Take action without being instructed
  • Overcoming Obstacles: Find solutions to issues that slow progress
  • Effective Communication: Make others see another point of view and articulate a vision or strategy that motivates action
  • Team Player: Understand your role and make meaningful contributions to the larger goal of the work group or company
  • Independent: Capable of offering opinions and viewpoints that are contrary to those held by others within the work group or company
  • Analytical Problem Solving: Using data to support or disprove a hypothesis, solve business obstacles or challenge the status quo
  • Performance Orientation: Driven to achieve goals and the professional discipline to assess one’s own performance as measured against these business objectives.
  • Tolerance of Ambiguity: Ability to deal with unplanned changes to the work environment or market place.

If you are interested in the position of Senior Product Implementation Engineer at Goliath Technologies and feel you are qualified, please forward your resume to: careers@goliathtechnologies.com.

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