Goliath Technologies

Goliath Technologies | Be Proactive


Goliath Logon Simulator: Prevent Logon Issues. Improve End User Experience.

Goliath’s Logon Simulator for Hospitals using Citrix and Cerner can test and confirm that any Citrix delivered application, including Cerner, will launch when a clinician attempts to logon. The logon simulator acts as real user and tests the entire logon sequence through Citrix from the hospital end point. It will also alert administrators if there is a failure or slowness so they can deploy remediation actions before clinicians fail to logon. Anticipating a clinician’s logon difficulty from the hospital location before end users complain is better than real time.

How it works: The Goliath Logon Simulator is deployed at each hospital location that utilizes Cerner. The agent-less technology is then configured in minutes to facilitate continuous, real-time testing of the application delivery infrastructure, including the NetScaler.

By launching real sessions with simulated end users, the software gives you visibility into the clinician’s logon experience from their perspective. When the Logon Simulator detects logon difficulty, you get an alert that’s triggered by the simulated user, not the end user physician or healthcare worker. This enables IT administrators to get ahead of logon failure or slowness before it is noticed by the end-user community. Being proactive in their environments 

See the Goliath Logon Simulator Confirm Citrix & Cerner Applications Launch

See the Product Live From UHS’ Data Center  

Here are some of the proactive features of the Goliath Logon Simulator:

Features

Benefits

Better than real-time advance warning of logon failures and slowness By simulating a real world login, the logon simulation provides actual metrics and data on what will occur when a real user logs into an application. Logon issues are reduced by knowing what is going to happen before it actually does.
Live dashboard displaying end user session experience in real time Administrators are given the ability to monitor user experience in real time with the logon simulator. This capability ensures that issues can be mitigated quickly, minimizing impact.
Failure point and data analysis drill down From the live dashboard admins can immediately drill into any failed end user logon to identify and isolate the failure point.
Historical logon success/failure reports Rich historical data provides the information required to forensically analyze trends related to end user experience. These reports also provide empirical evidence for demonstrating problem resolution and/or user logon experience enhancements.

“Complete Visibility into the End User Experience”

logon simulator northbay review“Goliath Technologies gives us complete visibility into the end user experience from the time they logon to Cerner through their use of the application so we stay ahead of performance issues that can impact our users.”

– Chris Timbers, VP & CIO of NorthBay Healthcare

 

Speak to the Goliath Tech Team to Help Resolve End User Logon Issues

You can speak with Goliath’s Tech Team today about resolving end user experience issues related to logon slowness or failures. Please reach out today!

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