Goliath Technologies

Goliath Technologies | Be Proactive


Prevent Logon Issues & Improve End User Experience.

The Goliath Logon Simulator for Allscripts is the only software that anticipates Allscripts logon performance issues and alerts you to the root cause, allowing you to deploy remediation actions before end users fail to logon and complain. 

How it works: Goliath Logon Simulator for Allscripts can facilitate continuous, real-time testing of the Citrix delivery infrastructure, including the NetScaler, by simulating the exact same steps users take during the logon process. By launching real Allscripts sessions with simulated end users, the software gives you visibility into the Allscripts session performance, directly from the session launch. When the Logon Simulator for Allscripts detects an issues, you get a performance alert that’s triggered by the simulated user, not the end user physician or healthcare worker.

This short video shows the Logon Simulator for Allscripts in action:

These are now required features for End User Experience Management Tools

Abhijit Dhar, Vice President, White Hat VirtualGoliath has features like logon simulation, logon duration analysis, and end user experience reporting, which are fully integrated into Goliath Performance Monitor. This provides us with end-to-end monitoring as well as the capability to validate on a daily basis that the IT infrastructure can successfully serve Citrix users.

Abhijit Dhar
Vice President of Technology Services, Whitehat Virtual

 

Overview

The Goliath Logon Simulator for Allscripts enables a Citrix administrator to simulate the logon process locally, remotely, or in the cloud, generate failure and application/desktop availability alerts, identify the root cause of issues encountered, and troubleshoot and resolve these issues prior to end users being impacted. Much more than a point-in-time testing utility or traditional load testing tool, the Goliath Logon Simulator for Allscripts is a must-have proactive performance management tool for Citrix administrators that can be integrated into the ongoing IT Operations toolset.

When Citrix logon issues occur, they are usually a result of problems in one or more of these three areas:

  • Remote location connection
  • Application and/or desktop availability
  • The Citrix delivery infrastructure including NetScaler, Web Interface/StoreFront, Delivery Controllers, Active Directory, the licensing server, and SQL

The Goliath Logon Simulator for Allscripts facilitates continuous and real-time testing of the Citrix delivery infrastructure, including the NetScaler, by simulating the exact same steps a user would take during the logon process. By launching real sessions with simulated end users the Goliath Logon Simulator provides visibility into all applications and desktops being launched and whether they are succeeding, failing, or slow. This allows the Goliath Logon Simulator to alert the Citrix administrator to a problem the moment it occurs, triggered by the simulated user, not the end user.

If there is a logon failure an administrator will be alerted immediately and pinpoint where the failure occurred and the root cause. In cases where the logon is simply slow, the administrator can see the breakdown of the logon into each of the stages—including group policy, script, profile loading—in real-time to determine where in the process the slowness occurred.

Unique Value

Proactive, Integrated, and Comprehensive

Proactive

The Logon Simulator is designed to be a 24/7 logon simulation and application testing tool. The low resource impact of the logon simulator allows the technology to be operating at all times as a simulated user or group of users. So, at all times, day or night, the logon simulator will alert the Citrix administrator to end user logon failures or slowness.

Integrated with Performance Monitoring

There isn’t a single product on the market today that enables a Citrix system administrator to simulate the logon process locally and remotely, generate alerts, identify root cause of issues encountered, troubleshoot and resolve these issues prior to end users being impacted as an integrated part of the ongoing IT Operations toolset rather than a point-in-time testing utility. This is critical because logon and application testing simulations that are integrated into the Performance Monitoring tool set is what offers the ability to not only be alerted to failures or slowness, but determine root cause, resolve, and ultimately prevent issues from happening in the future.  

Comprehensive Testing of the Delivery Infrastructure

There are solutions that simulate logons and test applications and many others that monitor key components of the Citrix delivery infrastructure, but these are done separately, which causes most performance issues to go undetected until a user attempts to launch an application. The reason? They are not comprehensive.

Delivering a good end user logon experience requires multiple elements in the IT infrastructure to work in concert. So, the remote connection, the applications and desktop, and individual elements in the application launch process may look fine when monitored or tested separately, but it is the act of executing the integrated launch process by multiple users, including remote access, application, and desktop availability and the Citrix delivery infrastructure that uncovers logon failures, performance issues, and application or desktop access issues.

Comprehensive means logon testing and load testing of the entire Citrix Delivery Infrastructure.

Use Case

University Healthcare System

Testing to make sure the Citrix XenApp Servers can launch published applications or published desktop sessions

A University Healthcare System uses the Logon Simulator to test XenApp servers only and their ability to launch sessions, which include published application and published desktops only. They test multiple users at once for load testing, as well as logon simulation testing. This will not test the Citrix delivery infrastructure as the simulation is launched directly on the XenApp server and does not go through the NetScaler, Web Interface/Storefront, and Delivery Controller.  

 

Feature Comparison

The Goliath Logon Simulator for Allscripts can be purchased with Goliath Performance Monitor or Standalone. Determining root cause of performance issues is greatly enhanced when paired with the Goliath Performance Monitor.

Feature

w/ Goliath Performance Monitor

Standalone

Citrix Logon simulation/testing

Yes

Yes

Multiple user load testing

Yes

Yes

Application and desktop availability testing/validation 

Yes

Yes

Real-time alerts

Yes

Yes

Two factor authentication

Yes

Yes

Troubleshooting Mode

Yes

Yes

Launch failure point identification

Yes

Yes

Launch detail report

Yes

Yes

Local and remote users

Yes

Yes

Tests entire Citrix delivery infrastructure, including NetScaler

Yes

Yes

Root cause identification

Yes

No

Troubleshooting and remediation

Yes

No

Logon duration report and analysis

Yes* (7.x, 6.5)

No

ICA Latency dashboard and drilldown

Yes

No

Architecture & Interoperability

Goliath Logon Simulator for Citrix Standalone

Goliath Logon Simulator for Citrix Integrated with Goliath Performance Monitor

Goliath Logon Simulator for Allscripts - Standalone

Goliath Logon Simulator for Allscripts - Integrated
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