How University IT Managers Troubleshoot & Resolve End User Experience Issues

In this webinar see how Drake University and St. Dominic’s used industry leading best practices and technology to set up their IT organization to be truly proactive so they can be alerted to potential problems before faculty and students are impacted.

Learn how these IT managers were able to:

  • Monitor & manage BYOD infrastructure including Citrix, VMWare, NVIDIA, and supporting infrastructure
  • Anticipate connection issues with students accessing applications remotely
  • Troubleshoot issues quickly that were impacting professors and administrators
  • Resolve issues with preemptive alerting on threshold based conditions & events that are leading indicators of performance degradation
  • Use trending reports & analysis to prevent future performance issues

chris-mielke-drake-university-goliath-technologiesThe initial reasons for selecting Goliath Performance Monitor were the rare combination of purpose built functionality for Citrix XenApp and the supporting virtual infrastructure. We have extended the utilization of Goliath to our XenDesktop 7.6 farm and added functionality like the Logon Simulator and daily health check reports to proactively ensure end to end connectivity so users have seamless access to Citrix delivered applications.”

– Chris Mielke, Infrastructure & Security Services Lead at Drake University

Not sure you can attend? When you register, you will get a link to watch an on-demand version of the webinar after it’s over.

 

 

 

 

 

 

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