Blog – Working2018-09-17T16:11:23-04:00

Troubleshooting Slow Logons when User Profiles are Root Cause

Problem End users are complaining of slow logon issues. The issues occur randomly and to different users at different times of the day. There is speculation that it could be with User Profiles but no proof. Identifying Root Cause: User Profiles When trying to identify the root cause of a Citrix end-user experience issue, one of the key pieces of information is if [...]

By | December 13th, 2019Categories: How To Tags: , , , , , , , , 0 Comments

Empire Office Selects Goliath Technologies to Gain Critical Insights into Remote Worker Trends

Company leverages Goliath’s End-User Productivity Report to analyze remote worker activity and overall Citrix performance from their home offices Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, announced today that it was selected by Empire Office to anticipate, monitor, and document Empire’s end-user [...]

By | May 19th, 2020Categories: Uncategorized Tags: , , , 0 Comments

Empire Office Gains Critical Insights into Remote Worker Trends with End-User Productivity Report

"With metrics from Goliath, we learned there is no normal set of work hours when everyone is working from home.” Michael Pfaeffle, Senior Vice President and CIO, Empire Office COVID-19 Pandemic Changes Work Styles Overnight Empire Office is the United State’s largest commercial furniture dealer, [...]

By | May 13th, 2020Categories: User Story Tags: , , , 0 Comments

Intelligent Monitoring of the End-User Experience is Necessary in Healthcare Environments More than Ever

Originally published by Theresa Miller, Citrix CTP and VMware vExpert Healthcare workers are finding themselves more overwhelmed than ever with COVID-19, and the Health IT Professionals that support these workers with technologies that must be online and high performing are equally stressed. There is no [...]


Goliath Technologies Appoints Karen Armor as Senior Vice President of Worldwide Sales

End-User Experience Monitoring and Troubleshooting Leader Adds Proven Sales Executive to Propel Next Phase of Growth April 13, 2020 – Philadelphia, PA. – Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, announced today the appointment of Karen Armor to Senior Vice President of [...]

By | April 13th, 2020Categories: Press Release 0 Comments

Global Professional Services Provider Delivers Exceptional End-User Experiences for Over 10,000 Users

The Organization: Critigen, Global Professional Services provider supporting over 10,000 users Infrastructure: Citrix XenApp, Oracle Primavera P6, Azure “In order to deliver exceptional end-user experiences to our clients and their users, we can either hire expensive Citrix consultants to isolate root causes of performance issues [...]

By | April 6th, 2020Categories: User Story 0 Comments