St. Luke’s University Hospital Reduced Support Tickets by 25%

St. Luke’s University Hospital Reduced Support Tickets by 25%

St. Luke’s University Health Network St. Luke’s University Health Network Dropped Epic Support Tickets by 25% “Goliath Performance Monitor was able to identify several issues within my infrastructure and none of them were due to Citrix. After we were able to resolve...
Client resolves Citrix issues affecting 10,000 remote users

Client resolves Citrix issues affecting 10,000 remote users

Top 10 Media Company How World’s Top 10 Media Company Permanently Resolves Remote Worker Performance Issues “Thanks to Goliath Performance Monitor, and its EventLog Management, we were able to isolate the root cause of an issue that was random but persistent, causing...
Law Firm Reduces Citrix Support Tickets by 60%

Law Firm Reduces Citrix Support Tickets by 60%

Law Firm Reduces Citrix Support Tickets by 60% “We reduced Citrix ticket escalations by 60%” – Pete Chim, Systems Engineer Infrastructure Citrix XenApp   Challenge A national law firm has attorneys and staff attempting to access Citrix delivered applications from all...
Ballard Spahr Migrates from Citrix XA 6.5 to XD 7.6

Ballard Spahr Migrates from Citrix XA 6.5 to XD 7.6

Previous Previous User Story: Ballard Spahr Uses Goliath to Migrate from Citrix XenApp 6.5 to XenDesktop 7.9 The Business Challenge: Migrating from Citrix XenApp 6.5 to XenDesktop 7.9 Platinum Migrating from one Citrix version to another is complicated enough, but...