December 19, 2024 at 11AM (PT) / 2PM (ET) 

Featuring Citrix CTP, James Rankin – James is an EUC expert with over 25 years of experience in the IT and EUC space. He is also a self-proclaimed technical news hound actively pursuing news, views, and reviews on anything that can further his technical expertise and provide value to the EUC community and his clients. Widely viewed as a Citrix logon expert, James will be imparting his Citrix knowledge (and possibly some wisdom) during the masterclass. 

Citrix logons can be a prickly pear to troubleshoot. In most cases, IT support is not given enough detail about the issue to get a head start in isolating root cause, so they must then begin an often-arduous disqualification process blindly attempting to recreate the logon scenario the end user experienced.  

There is a better way – and James will take us through it! You’ll learn about: 

• Automated testing with proactive alerting when there are logon issues 
• Advanced analytics with AI-enhanced contextual data that lets you know who is impacted, with what frequency, and the likely root cause 
• Detailed breakdown of each stage of the logon process letting you see exactly where the issues present themselves 

Reserve Your Seat Now! 

If you’re unable to attend, we will send you a copy of the recording.