March 19, 2025, at 2 PM (ET) 

Citrix Troubleshooting Masterclass: Top 3 Troubleshooting Issues in 2025 

End users are rarely able to articulate the problem when they submit support tickets. As a result, tickets are usually not accurate, actionable, or timely. This makes finding and fixing the issue far more challenging.

In this Citrix Troubleshooting Masterclass, you’ll learn how you can get to the answer quickly by proactively understanding exactly who is impacted when there are issues, the frequency & duration of the issues, and what the likely root cause is – without the need for self-reporting. 

We’ll explore use cases focused on the top 3 end user experience troubleshooting issues for 2025: 

• Users not having access to their applications 

• Long logon times 

• Slow session performance 

Armed with this new knowledge, tackling hard to find but easy to fix end user experience issues can become a proactive rather than reactive exercise – translating to drastically reduced MTTR and fewer support tickets. 

Sign up now to secure your spot!