Citrix Troubleshooting Masterclass

February 19th, 2025 at 11AM (PT) / 2PM (ET)

Citrix Troubleshooting Masterclass: Troubleshooting Remote Workers 

Featuring John Bennett – Technical Leader and EPPM Business Unit Director at TRC Companies. John leads pre-sales, sales, implementations, upgrades, and integrations with core systems including Oracle E-Business Suite. 

Is your IT team constantly struggling with troubleshooting remote worker issues? 

Remote workforces are now the norm, but with it comes a unique set of challenges. Issues like slow Citrix performance, long logons, and random session drops can significantly impact productivity, yet until users raise the alarm, IT teams remain in the dark. How do you identify who is affected, where they’re working from, or what the root cause is? 

Get ready for actionable insights! 

Join industry expert John Bennett as he reveals how TRC Companies transformed their troubleshooting approach to become more proactive, preventing disruptions before they even happen. 

In this exclusive, high-value session, you’ll learn: 

  • How to anticipate problems before they impact users
  • Industry-only metrics to troubleshoot remote worker issues like never before
  • How to identify the root cause and document it for permanent resolution

Don’t miss out on this opportunity to transform your troubleshooting capabilities and improve end user experience. 

Sign up now to secure your spot! 

John Bennett

John Bennett

Technical Leader and EPPM Business Unit Director at TRC Companies

Keary Pence

Keary Pence

Director, Product Marketing

Avi Lipp

Avi Lipp

Director, Client Success