Goliath Application Availability Service

Automatically confirm end user access from anywhere

Stop wondering about whether your Citrix solution is working around the clock, and finally know for sure – even for remote users.

One question we’ve heard from our customers when delivering a Citrix virtual desktop or application solution to their employees, is, “How do we ensure application and desktop availability to all users, all the time?” Manually logging into the system periodically throughout the day provides little value, and no one wants to have to constantly perform manual tests. This is where Goliath Technologies new Application Availability Service comes in.

This new service delivers automated login testing and provides advanced warning when applications and/or desktops are not accessible. The service tests every aspect of the logon process to validate that all infrastructure components are available. The Goliath Application Availability Service uses the same logon process and steps as your real users, so that the system is tested in the same fashion, the same components are accessed, and in the exact same way a real user logon would. If anything is found to be out of the ordinary in either overall availability, or time to access applications, alerts are sent to an administrator. This service uniquely provides:

 

  • True Citrix Delivery Infrastructure Validation – confirms that the entire Citrix delivery infrastructure will work at the time of access. This includes NetScaler, Storefront, Delivery Controller, XenDesktop, XenApp, Active Directory and Virtual Server Infrastructure.
  • Real-Time Alerting – Advanced warning and alerts for application failures or logon/launch slowness.
  • Reporting – On-demand or scheduled historical analysis of launch success and failures.
  • Dashboards – Real-time view of logon tests and success/failure validation (image below.)
  • Screenshots – Screenshots document each step of the process, and provide proof of success or details of errors to aid troubleshooting.

Goliath Application Availability does not require software in your data center and is fully managed in and delivered from the cloud. Logon and launch validation is provided in the form of real-time metrics, real-time alerts, and historical reports. The service allows for the testing of published applications and/or virtual desktops on a scheduled basis, regardless of the testing location.

GAAS is a cloud-based service that automates the testing of Citrix desktops and applications, tests and confirms they are available, and alerts administrators to any potential problems. If the logon fails or is slow, alerts are generated before end users are impacted. With GAAS we can now provide you with advanced warning of system issues, in better than real time.

Ready to see how Goliath Application Availability Service will help you ensure application and desktop availability to all users, all the time?

Fill out the form above to sign up for a 10-day free trial! We will be in touch shortly to get you started.