Get Your ASR Assessment!
Do you want to know what your providers are experiencing while accessing their EHR application? Within 48 hours of our Availability, Speed, and Reliability (ASR) assessment, we can provide you with actionable insights using your own data to identify and resolve issues providers may be experiencing across your healthcare organization. You’ll get:
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1-hour discovery regarding issues and expectations
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2-hour deployment with IT department
- First provider experience reports in 48-hours
- 4 working sessions to isolate, quantify, and determine
root cause of issues - 30-day report findings and discussion on improvements
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“In an hour investigation with Goliath, and without contacting other teams, we found an obscure home folder path that was configured but no longer existed causing Epic users to wait through multiple connection attempts before successfully connecting. This logon issue impacted approximately 37,000 users. Most of whom don’t submit tickets.”
Technology Leader
Top 5 Not-for-Profit Health System
Hospitals Using Goliath To Improve
Experience for Providers & Patients:
