Will Users Have Issues With Application Access?

Not with Goliath. Know Before Users Know!

The Goliath Application Availability Monitor for Cerner applications is an early warning system for healthcare IT professionals, alerting you to access and user issues with Cerner applications or the patient portal before clinicians reach the hospital.


We also ensure the availability of Cerner applications, Citrix, VMware, your end users, and more, all from one view to increase productivity. This way, you’ll not only get early warning alerts, but objective evidence documenting the root cause of application access and use issues.

 

Slideshow: A Walkthrough of the Cerner Application Availability Monitor.

 

By having the Goliath system user attempt Cerner application logons – modeled after one of your actual users in terms of site/profile – we provide actual data on what will happen when a doctor or nurse tries to access important patient records. The time and detailed metrics you gain to troubleshoot enables you to reduce Cerner logon issues and prevent future performance disruptions.

The Goliath Application Availability Monitor for hospitals using Cerner delivers live dashboards showing end user experience session logon metrics. You gain the ability to monitor the entire Cerner application end user logon experience in real-time. This gives you immediate access to critical performance details that allow you to mitigate logon issues quickly to eliminate end user pain.

Goliath provides application monitoring, real-time reporting and alerting at all layers of the Citrix/Cerner delivery infrastructure from one interface. Now you can see – at a high-level – what’s going on across all your facilities with visibility all the way down to the specific end user session, if needed.

We provide the historical data and insights required to perform trend analysis, metric correlation, and site/user-specific drill-downs over any time period you choose. These provide empirical evidence for demonstrating Cerner application problem resolution and/or user logon experience enhancements. We also do not impose retention limits.

Want to see a personalized demo or access a 30-day free trial of the Cerner Application Availability Monitor? Contact us today!

techinfo@goliathtechnologies.com

(855) 465-4284

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