Ascension Health: How We Improved Epic & Oracle Health EHR Speed & Reliability
Watch an exclusive webinar where Ryan Oliver (former KLAS Research Director) interview Mike Simek (former IT Director at Ascension Health) about how Ascension improved clinician experience and EHR speed & reliability.
What You’ll Learn:
- How Ascension’s IT team reduced the mean time to resolution of clinical experience issues, allowing clinicians to deliver uninterrupted patient care.
- How their IT team spend less time isolating root causes on incident bridges.
- How Ascension Health, using both Epic and Oracle Health, proactively manages EHR experience instead of reacting to issues.
Don’t miss this opportunity to explore how Clinical and IT Executives can align around a common set of facts to drive meaningful improvements in EHR speed & reliability performance.
Download now to watch on-demand!
“We began our initiative with Goliath and within 4 days we were uncovering issues that were much larger than we even knew because clinicians often don’t report. In one situation we found that over 6,000 Epic users had to wait through multiple connection attempts before successfully connecting which caused frustration. Goliath helped identify the issue and resolved it quickly once the root cause was known.”
Mike Simek
CEO Volition, former IT Director, Ascension Health