#1 Rated Health IT EUC Observability Software

We allow Health IT professionals to anticipate EHR speed & reliability issues before they impact users, troubleshoot them quickly when they do with AI enhanced, contextual data, and document the root cause of issues so they can be fixed permanently.

We provide Health IT teams:

Intelligence & automation ensure access to the EHR is always available
AI & automation work to isolate root cause of issues quickly, greatly reducing mean time to remediation
Empirical data provides an objective view of what clinicians are experiencing – without the need for clinician input

Goliath is a member of the KLAS Arch Collaborative, and is also the only clinician experience observability software with both an exclusive partnership with Oracle Cerner and is featured in the Epic Showroom Connection Hub.

See How We’ve Helped Our Clients

“Goliath offers great observability by giving us objective measurement of clinician satisfaction with our EHR and the analytics to foster a productive, data driven, dialogue between our IT staff and Oracle to resolve issues.”

Jamey Pennington
VP& CIO, Southwell

“We selected Goliath Technologies because their end user experience monitoring and management supports Cerner and identifies systems degrading before physicians are impacted.”

Mike Nelson
SR. VP, Strategic Services, at Universal Health Services

“Goliath’s tool gives Intermountain the ability to proactively alert when performance issues arise, so we don’t have to wait on an end-user ticket or complaint. With the data, we can quickly isolate root cause and address many of the issues around logon times and overall performance with our EHR before end users even notice.“

Buzzy Mullahkhel
Senior Director of Application Services, Intermountain Healthcare

“Goliath Technologies’ end user experience monitoring gives us complete visibility into the end user experience from the time they logon to our EHR through their use of the application, in real-time, so we stay ahead of performance issues.”

Chris Timbers
CIO, NorthBay Healthcare

“Reports of performance issues from Rogers Behavioral Health have practically stopped because Goliath provides end user experience troubleshooting software that helps get to the ‘true root cause’ which is rarely due to EHR applications themselves.”

IT Department
Rogers Behavioral Health