Goliath Technologies Training Center for Oracle Cerner Team
Our Goliath Technologies Training Center is specifically designed to help the Oracle Cerner team to get up to speed on our solutions. Our comprehensive training program covers everything you need to know about Goliath Technologies, from basic features to advanced troubleshooting workflows. Our training material will guide you through the entire process, ensuring that you have a thorough understanding of our solutions and can effectively utilize them to maximize your productivity.
KLAS REPORT: Intermountain Health/KLAS –Experienced Oracle/Cerner increase of 26% in reliability; 22% in system response; 15% delivers well.
“Prior to Goliath, we would call Cerner 9 out of 10 times when our end-users had performance problems. Now with Goliath, we can quickly identify root cause of performance issues and more often than not the issue has nothing to do with Cerner but is related to Citrix or end-user behavior eliminating those calls altogether.”
Buzzy Mullahkhel, Senior Director of Application
Services at Intermountain Healthcare
TROUBLESHOOTING TRAINING VIDEOS
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Troubleshooting ‘I Can’t Connect to Cerner’
Troubleshooting ‘Cerner is Slow’
Troubleshooting Logon Duration for Cerner
Troubleshooting Remote Clinician Issues
Identifying Client vs Server-side Issues
Identify User Behavior as Root Cause of Issues
Document & Score End-User Experience
ADMINISTRATION & CONFIGURATION TRAINING VIDEOS
Designed to train you in technical configurations within Goliath Technologies.
Administration:
- Enabling Citrix API for Cerner User Experience Monitoring
- Enable VMware Horizon VDI API for Horizon User Experience on-site.
- Enable VMware Hypervisor API for on-site.
- Filter & Control Goliath Inventory
- Installing/Updating Agents
- Configure Role-Based Access
- Creating Email Distribution Groups
- Configure SMTP Info to Allow for Notifications
ADDITIONAL RESOURCES
Case Study
Case Study
Document
Webinar
GET GOLIATH CERTIFIED
Are you looking to demonstrate your proficiency in Goliath Technologies and take your career to the next level? Look no further than Goliath Certification – the industry-recognized credential that validates your knowledge and skills in the Goliath Technologies platform.