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We tuned alerts and set thresholds so we receive notification in enough time to fix issues before users are impacted. This has allowed us to reduce support tickets by 30%.
By using Goliath’s Logon Simulator, we dropped the average XenDesktop 7.6 logon time to 20 seconds from 2 minutes, much to the delight of our end users.
Goliath’s technology really hits the mark by offering solutions for Citrix XenApp/XenDesktop and VMware Horizon (with View) that are purpose built for these platforms, easy to use, cost effective and interoperate with other infrastructure management technologies.
Goliath Technologies gives us complete visibility into the end user experience from the time they logon to Cerner through their use of the application so we stay ahead of performance issues that can impact our users.