On Demand: Automating Citrix Health Checks
END USER EXPERIENCE MONITORING & TROUBLESHOOTING
Industry leading VDI & DaaS end user experience monitoring and troubleshooting software, with embedded intelligence and automation, that enables IT pros to anticipate, troubleshoot, and document performance issues regardless of where workloads, applications, or users are located.
“We have had over a 50% reduction in Citrix support tickets since implementing Goliath.”
– Michael Day, Director of Information Systems & Project Management, Wajax
Some of our customers
Trusted by leading organizations around the world
HOW GOLIATH WORKS
Goliath provides actual user experience from the end users perspective. Traditional approaches look at the independent performance of IT infrastructure and applications. This means they must infer end user experience and that causes unproductive communication and increases time to resolution.
Built for troubleshooting
Isolating the root cause has never been this easy
Goliath automatically correlates performance data from various sources across the infrastructure including hypervisors, servers, operating systems, and applications to quickly identify where a problem occurs and isolate root cause. Allowing anyone on your technical team to quickly resolve even the most complicated logon initiation, logon duration, and session performance issues.
- AI-Assisted Troubleshooting
- Deep API Integration & Automatic Correlation
- Logon Process Drill Down
- Alert Resolution Instructions
- Threshold Interpretation Intelligence
- Unique End User Experience Metrics
“Citrix gets a bad reputation as being blamed for everything, but the underlying issue rarely has anything to do with Citrix. Goliath provides end-to-end visibility across the entire Citrix delivery infrastructure and enables us to quickly isolate root cause of performance issues.”
Vitaly Petrovsky, Manager of Enterprise Applications
Maimonides Medical Center
Stop inferring what end users are experiencing based on subjective data
With the industry’s only Fault Isolation Analytics, you can know Citrix or Horizon end user experience – without the need for self-reporting. Now you can see, on-demand, which users are impacted, the frequency & duration of the issues, and the likely root cause – dramatically reducing MTTR.
“The end user experience data has driven great conversations around our culture and work styles. We have the insights and visibility we never had before.”
Michael Pfaeffle, Senior Vice President and CIO, Empire Office
#1 Choice for Healthcare IT Teams
Purpose-Built Modules for All Major EHR Applications
Proactively troubleshoot and fix end user performance issues and provide uninterrupted access to all major EHR and business-critical applications (Cerner, Epic, Meditech and more). Reduce ongoing performance and end user experience issues with the only software purpose-built to bring together metrics measuring EHR performance, end user experience, and the underlying delivery infrastructure performance.
Healthcare IT professionals can now troubleshoot and resolve issues quickly and effectively. Ensuring that patient records are always available.
Partnering with technology leaders to
give you unparalleled visibility into your users experience
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Try Goliath For Free
Experience true end user experience monitoring and troubleshooting free for 30 days.