Goliath EHR Speed & Reliability Improvement Program
Exclusive business and technical partnerships with Epic, Oracle Health, and MEDITECH enable Goliath to provide Health Systems with analytics to quantify and resolve EHR speed & reliability issues impacting clinicians.
Our Speed & Reliability Improvement Program is as straightforward as it is effective. This is not a long consulting engagement requiring full staff support. We identify and measure the impact of speed and reliability problems on your clinicians, which can only be accomplished with the right technology.
Reach out and let’s discuss how we might be able to help: techinfo@goliathtechnologies.com
For your reference:
Previous Engagements
“Goliath offers great observability by giving us objective measurement of clinician satisfaction with Oracle Health Millennium and the analytics to foster a productive, data- driven dialogue between our IT staff, Clinical, and Application teams to resolve issues.”
“Understanding clinician experience on Epic is huge for us. We use Goliath to proactively look for individuals that are having a poor experience and work to resolve issues before they raise the issue. Now we are chasing speed & reliability problems rather than waiting on them.”
“We began our initiative with Goliath and within 4 days we were uncovering issues that were much larger than we even knew because clinicians often don’t report. In one situation we found that over 6,000 Epic users had to wait through multiple connection attempts before successfully connecting which caused frustration. Goliath helped identify the issue and resolved it quickly once the root cause was known.”
“Goliath Technologies’ speed & reliability solution gives us complete visibility into the clinicians experience when using Oracle Health EHR in real time so we stay ahead of performance issues.”
“Goliath has improved my relationship with physicians. Oracle Health EHR speed is variable when physicians work from their home office. The home IT environment is very difficult to troubleshoot but I use Goliath to identify clinicians who are experiencing problems and can quickly resolve them now that I have the right data.”
Health Systems Using Goliath to Improve EHR Speed & Reliability:
Epic, Hyperspace, Hyperdrive, and System Pulse are trademarks of Epic Systems Corporation