Confirm Epic Availability in Production.
Improve End User Experience.

Goliath Technologies is a member of the Epic App Orchard program where we have access to API’s made available by Epic so that our products can be more tightly integrated and therefore of more value to our joint customers. The Goliath Application Availability Monitor for Epic is the only production-ready software that acts as an early warning system and lets you know before end users complain of logon failures or slowness.

How it works: Select your production implementation model – SaaS, on-premise, or hybrid. It can be deployed in minutes, even in complex environments. The Goliath Application Availability Monitor for Epic is a production-ready software that confirms Epic application availability by exercising the whole application delivery infrastructure and executing the same logon sequence that users take during the logon process. This gives IT professionals visibility into the end users logon experience, directly from session launch. The availability monitor can be scheduled to run 24/7 and if your clinician or healthcare worker is going to experience a logon failure or slowness you will be alerted before they have an issue. Coupled with Goliath’s Performance Monitoring and Analytics for Epic makes this type of advanced warning better than real-time.

This short video shows the Application Availability Monitor for Epic confirming Epic availability in production:

Features

Benefits

Better than real-time advance warning of logon failures and slowness By simulating a real world login, the logon simulation provides actual metrics and data on what will occur when a real user logs into an application. Logon issues are reduced by knowing what is going to happen before it actually does.
Live dashboard displaying end user session experience in real time Administrators are given the ability to monitor user experience in real time with the logon simulator. This capability ensures that issues can be mitigated quickly, minimizing impact.
Failure point and data analysis drill down From the live dashboard admins can immediately drill into any failed end user logon to identify and isolate the failure point.
Historical logon success/failure reports Rich historical data provides the information required to forensically analyze trends related to end user experience. These reports also provide empirical evidence for demonstrating problem resolution and/or user logon experience enhancements.
 

If you would like to learn more about Goliath’s Application Availability Monitor for Epic, contact us today!

techinfo@goliathtechnologies.com
(855)-465-4284

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