User Story: Proactive Amazon AWS Monitoring & Troubleshooting for a Top 10 Retailer

The Organization:  Top 10 Online Retailer

The Organization’s Infrastructure:  VMware vSphere, Citrix XenDesktop, AWS EC2

The Organization’s Performance Monitoring Products: Goliath for Monitoring AWS


The Business Challenge: AWS

The retail organization discussed in this post faced challenges with the influx

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User Story: VMware Horizon View DaaS Provider Proactively Confirms Desktop Availability

The Organization:  A VMware Horizon View DaaS Provider

The Organization’s Infrastructure:  VMware vSphere & VMware Horizon

The Organization’s Performance Monitoring Products: Goliath Logon Simulator for VMware Horizon Monitoring


Tech Challenge: Early Warning Before Users Know if VMware Horizon Desktops are

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User Story: Citrix Troubleshooting Assessment Reduces Support Tickets by 25% in 30 days

The Business Challenge: A customer was experiencing persistent Citrix XenApp and XenDesktop performance issues related to printing and the logon process. After trying to troubleshoot the issues on their own, the root cause could not be determined without the

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Questions When Evaluating Production-Ready Monitoring & Troubleshooting Software Solutions

There are many IT Operations products in the market that focus on monitoring and management. The key difference between Goliath Technologies and other products is our focus on end user experience with Citrix and healthcare. Though there are good

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Independent Review of Goliath Logon Simulator for VMware Horizon by Rob Beekmans, vExpert EUC Champion

This independent review of the Goliath Logon Simulator for VMware Horizon is republished on our blog with permission from Rob Beekmans, CCE-V, VCP5.5, VCP5-DT, VCAP-DTD, MCSA2012, vExpert, vExpert EUC Champion Member. The original post appears on Rob’s blog, EUC,

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