Goliath Technologies Blog
Learn How Major Airline Confirms Remote Availability to Citrix Accessed Reservation System
In this post, we share a story about how one of the top 10 airlines utilized a new technology to solve an old problem: Proactively confirm that the Sabre Reservation System, accessed using Citrix, would be available when reservation specialists attempted to logon and schedule flights [...]
Ensuring Quality Outcomes by Reducing EHR System Downtime
Read the latest blog from Theresa Miller (CTP, vExpert, MVP). Seamless access to EHR applications and patient records is critical to ensuring successful patient outcomes. Click below to read how IT professionals can protect their EHR systems, clinicians, and patients with purpose-built tools that [...]
Evangelical Hospital Improves Clinician End User Experience Issues
THE COMPANY: Evangelical Community Hospital INFRASTRUCTURE: Citrix XenApp 6.5, XenDesktop 6.5, VMware vSphere GOLIATH PRODUCTS: Goliath Performance Monitor & Goliath Application Availability Monitor The Business Challenge: Evangelical Community Hospital is a health system with a 132-bed facility, and it is very important to make certain [...]
How to Proactively Monitor Citrix XenServer and NVIDIA
This post is republished with permission from Citrix. The original post is written by Marc Trouard-Riolle and appears on the Citrix blog. With today’s modern large computer, network & storage infrastructures, rarely do we talk just about single product, or even a single vendor’s solution [...]
Why MSPs Need Application Availability Monitoring
I’ve lived in the virtualization and cloud world for a really long time. During that time, I’ve also seen the impacts on users when you don’t have a good performance monitoring and troubleshooting system in place. That said, what if you have managed services? Do [...]
What’s Required for Real Citrix XenApp/XenDesktop Troubleshooting?
It is not exactly a secret that Citrix deployments can be complex, and like any complex system, things may occasionally go wrong. When that happens, it is important to restore the system to a functional status as quickly as possible and avoid a prolonged outage. [...]
Troubleshooting Insights for Success Within your Epic Deployment
Read the latest blog from Theresa Miller (CTP, vExpert, MVP) where she explains how healthcare organizations using Epic can benefit from the broad and deep visibility provided by the Goliath Performance Monitor. Healthcare organizations that deploy Epic to support the patients that they [...]
User Story: Advance Warning Prevents Application Outage Before 40,000 Users are Impacted
“Last week the Goliath Application Availability Monitor identified that MEDITECH was not available and at 4:30 am ET our IT team received a real-time alert that the main application failed to enumerate which would have impacted 40,000 users if not resolved. Because of Goliath’s advanced [...]
Advanced Logon Duration Troubleshooting with Goliath Performance Monitor
Read the latest blog from George Spiers (CTP) where he reviews the Logon Duration feature of the Goliath Performance Monitor. Even proclaiming, "Without a doubt, there is no comparison between the level of detail found in Goliath Performance Monitor and other tools like Director, etc." [...]
User Story: UHS Resolves a Patient Critical Application Issue in Less Than 30 Minutes
“We received an urgent request from a Chief Nursing Officer at one of our hospitals. She reported that nursing staff were not receiving important patient information from a staffing application. The application vendor couldn’t pinpoint root cause. We called Goliath and within 30 minutes the [...]