Careers At Goliath Technologies

Looking for a great place to start your career in the fast-growing Cloud technology market? Goliath Technologies is your place.

Our company culture and the way we treat our team members is core to what makes us different as an organization. We have had the same strategy and philosophy over the past two decades across a number of companies.

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Available Positions

Location: 8 Penn Center (across from the Comcast building in Philadelphia), 17th Floor

Responsibilities and Skill Sets

The support and product implementation engineer will work with Citrix and VMware Administrators and IT personnel to support and implement Goliath software.

We are looking for colleagues with engaging personalities, a passion for excellence in technology, customer focus and great problem-solving skills.  This position involves assisting customers with support issues as well as deploying, configuring and training them on our products. Our technologies are deployed both on premise as well as in the cloud on AWS and Azure.

Our industry-first technologies allow customers to anticipate, troubleshoot and prevent end user experience issues that are commonplace with desktop virtualization solutions such as Citrix Virtual Apps and Desktops and VMware Horizon.  Specifically, our technology focus is Citrix and VMware virtualization for Healthcare EHR applications, Epic, Cerner and MEDITECH.  We are known as the Healthcare standard for End User Experience monitoring.

Product support covers Tier 1 and 2, as well as working closely with development on Tier 3 (break fix) issues and driving process and product improvements.

Product implementation engagements range from 5 to 30 days including training where you will teach system administrators and IT personnel how to proactively use our technology to monitor and troubleshoot their virtual desktop environments.  There is minimal to no travel required as the majority of support and implementation engagements are conducted using remote access, teleconference and collaboration tools.

Your technical product feedback is welcome and desired.  In this role, you will be the SME (subject matter expert) to Sales (pre-sales engineer), marketing, development and product management driving enhancements and new features.

We are a customer-driven organization.  If your passion is happy customers, beating the competition, building the best monitoring solution, and driving company growth, then this is the role for you.

Requirements

4-5 years minimum hands-on experience with the following technologies:

  • Hypervisor: VMware vSphere, Citrix XenServer, Microsoft Hyper V (preferred)
  • Virtual Application and Desktop: Citrix Virtual Apps and Dekstops (formally XenApp/Xendesktop), VMware Horizon (preferred)
  • Citrix Provisioning Services, NetScaler
  • Microsoft Windows (server and desktop OS)
  • Microsoft Terminal Services/Remote Desktop Services
  • Active directory 

Other Skills and Requirements

  • Troubleshooting skills
  • Strong customer support and presentation skills
  • Proficient verbal and written communication
  • Analytical and quantitative skills
  • Strong organizational skills
  • Citrix & VMware Certifications (preferred)

Company Overview

Goliath’s products are focused on the exploding cloud computing and desktop virtualization market helping IT professionals anticipate, troubleshoot and prevent end user experience issues before end users are impacted.  Goliath Technologies helped organizations avoid over 1.6M hours of downtime with our proactive solutions.  Goliath’s customers include large worldwide companies such as American Airlines, Catholic Health Systems, Xerox, Office Depot, ADP, HCL and Wall Street Systems along with local Philadelphia-area companies like UHS, Lehigh Valley Health Network, Duane Morris, Pepper Hamilton and Sunoco Logistics.

Our technology supports IT infrastructure and users no matter where they are located.  The engineer, while implementing the technology, will work with virtual server infrastructure such as VMware, XenServer, Hyper-V, desktop virtualization solutions including VMware Horizon, Citrix and RDS and cloud platforms like Azure and AWS.

Our market-leading technologies are Citrix Ready and VMware Ready.  Goliath is a member of the VMware Tap Program.  Our products are deployed globally and utilized by cross-vertical companies that range in size from SMB to Enterprise companies.

If you are interested in the position of Product Support and Implementation Engineer at Goliath Technologies and feel you are qualified, please forward your resume to careers@goliathtechnologies.com.

Total Compensation: $65,000 (Base + Incentive)

“Everyone requires experience. How do I get it if no one gives me my first position?”

We hear the above statement from candidates all the time. We created the position of Account Manager to give individuals without software sales experience the opportunity to get into the technology industry. This position is the start of a career path that will enable you to become an Account Executive making over $100,000 per year. The starting point is the Account Manager where, over a 12-18 month period, you will be enrolled in an exceptional training curriculum designed to develop sales skills and technical knowledge tailored for the software industry.

If you would like to begin a career in technology sales and are having difficulty because there is a requirement for past experience, then this may be a position for you. At Goliath Technologies, our management team has a track record of hiring candidates that are committed and capable of learning, and then creates a well-defined path for career advancement.

Position Overview (Inside Sales)

Reporting to the Sales Leader, the Account Manager is responsible for qualifying inbound leads from marketing activities as well as finding new business through demand generation which leverages some of the latest tools and methods.

Marketing provides leads to the Account Managers from activities such as weekly webinars, PPC, Social Media, Advertising, email campaigns and product launches. The Account Manager will qualify these leads and create sales opportunities that they will work with the Account Executive to close.

The Account Manager will also participate in ongoing weekly training to develop the technical knowledge and sales skills necessary to be successful in this position and advance their career and corresponding income.

 Career Path – Goliath Sales

Position Compensation Range Tenure
Senior Account Executive $135,000 2+ Years
Account Executive $110,000 1-2 Years
Sr. Account Manager $80,000 1-2 Years
Account Manager $65,000 6-18 Months

Responsibilities and Skill Sets

Territory Prospecting:

  • Call marketing-generated leads and inbound requests
  • Contact current customers to find additional demand
  • Prospect to acquire new customers

Selling:

  • Understand and uncover pain
  • Qualify sales opportunities
  • Present the features and benefits of the products

Professional Development:

  • Sales training
  • Presentation skills
  • Technical knowledge
  • Negotiation

Requirements

  • 2+ Years of sales, marketing or other related experience
  • Cultivating relationships with customers over the phone
  • Good verbal and written communication
  • Excellent email correspondence skills
  • Knowledge of how to use a CRM, and business research tools a plus
  • Working knowledge of Microsoft Office applications
  • Organizational Skills
  • BA/BS Degree a plus but not required
  • Pass a background and security check

Personality Traits

This is a software company in the rapidly growing desktop virtualization and cloud computing market place. We have found that certain personality traits are present in the candidates that are most successful and happy at Goliath Technologies. We look for the following during the interview and selection process:

  • Initiative: Take action without being instructed.
  • Overcoming Obstacles: Find solutions to issues that slow progress.
  • Effective Communication: Make others see another point of view and articulate a vision or strategy that motivates action.
  • Team Player: Understand your role and make meaningful contributions to the larger goal of the work group or company.
  • Individual Drive: Participate on a team with a deep desire for individual achievement.
  • Independent: Capable of offering opinions and viewpoints that are contrary to those held by others within the work group or company.
  • Analytical Problem Solving: Using data to support or disprove a hypothesis, solve business obstacles or challenge the status quo.
  • Performance Orientation: Driven to achieve goals with the professional discipline to assess one’s own performance as measured against business objectives.
  • Tactfully Aggressive: A sense of urgency that is not offensive to customers.

Company Overview

Goliath Technologies provides proactive IT operations software to address the challenges associated with managing a hybrid IT infrastructure. Organizations of all sizes are moving to the Cloud in some form and our products are purpose built to assist in that transition because IT can manage applications, infrastructure and users regardless of where they are located. Customers use our products to monitor, analyze, troubleshoot and report so performance issues can be resolved before end users are impacted. Because, IT infrastructure is moving. IT accountability is not.

In a dynamic marketplace that has proven challenging for many vendors, Goliath Technologies has thrived, adding over 400 clients that have deployed more than 25,000 licenses. We will continue to grow our client following as we enhance our current product set and add innovative technologies that drive value for IT organizations.

Job Type: Full-time

Salary: $65,000.00 /year (Base+Bonus)

If you are interested in the position of Account Manager at Goliath Technologies and feel you are qualified, please forward your resume to careers@goliathtechnologies.com.

Total Compensation: $135,000 (Base + Incentive)

Company Overview

Our two software products are focused on the exploding Desktop Virtualization and Cloud market.  Current customers include Bank of America, Xerox, Office Depot, American Airlines, ADP, NASA, and, in the Philadelphia area, UHS, Sunoco Logistics, Duane Morris, Pepper Hamilton, Lehigh Valley Health System and others.  Click here for more Goliath Technologies Clients.

Our market-leading technologies are Certified Citrix Ready and VMware Ready.  Goliath Technologies’ products are deployed globally and utilized in all verticals that range in size from SMB to Enterprise customers.  Read our user stories to understand how customers leverage our technologies:  Goliath User Stories

Position Overview

Reporting to the Sales Leader, the Senior Account Executive (SAE) is responsible for selling our software products to prospects.  Each SAE will have a protected geographical territory while closing new business.  The SAE will be fully supported during the sales process with a technical pre-sales person.  Incentive compensation is an easy to understand commission and bonus system with no cap.  For additional information about Goliath Technologies and the position, visit:  Goliath Technologies Careers

  • Inside Sales Position
  • Territory includes direct selling and working with channel partners
  • Senior Account Executives will have a working pipeline on start date
  • Average customer relationship lasts over 7 years
  • 90% of all leads come from marketing demand generation activities
  • Sales manager compensated on salesperson’s success
  • No cap on commission plan
  • 60-90 day sales cycle

Responsibilities and Skill Sets 

Selling

  • Account Managers and Senior Account Managers will set calls for Sr. Account Executives so they can run the sales process from qualified prospect to closure.
  • Network with Partners and Customers to close opportunities
  • Identify customer pain points and problems and propose solutions
  • Professionally convey the value proposition to, and close deals with, senior executives within enterprise businesses.
  • Present the features and benefits of the products.
  • Actively sell against competitors.
  • Arrange and conduct product demonstrations and presentations in conjunction with Pre-Sales.
  • Manage a sales process which includes multiple levels.
  • Negotiate deal terms with financial buyers.
  • Work with registered channel partners to support their sales efforts.

Requirements

  • 4+ years B2B experience
  • IT Technology sales experience required.
  • Demonstrated track record of making quota.
  • Ability to communicate and interface at all levels of an organization.
  • Full cycle selling of a B2B software product or service
  • Ability to manage multiple sales opportunities concurrently.
  • Cultivating relationships with customers and partners over the phone.
  • Good verbal and written communication
  • Excellent electronic correspondence skills
  • Knowledge of how to use a CRM and business research tools a plus
  • Working knowledge of Microsoft Office Applications
  • BA/BS Degree a plus but not required
  • Pass a background and security check

If you are interested in the position of Senior Account Executive at Goliath Technologies and feel you are qualified, please forward your resume to careers@goliathtechnologies.com.

Perks and Benefits

  • Full Medical, Dental, and Vision

  • Monthly Free or Catered Lunch

  • Quarterly Company Dinner

  • Monthly Happy Hours

  • Free Gym on Site

  • Short Walk from Train Station

  • Paid Time Off & Company Holidays

  • Revenue Sharing Compensation

  • Continuing Education Reimbursement

  • Bonus for New Hire Referrals

  • Career Development Training

What is it like at Goliath? Hear from a few team members

Products of a Great Culture