Careers At Goliath Technologies

Grow your career in a fast-growing B2B  software company with multiple software products that solve the pain that IT professionals experience when they are attempting to deliver a good end user experience while managing the major trends driving corporate IT- Cloud computing, remote workers, desktop virtualization, and centralization of applications.

At Goliath, our culture drives high performance and passion for solving IT challenges with software. We’re dedicated to exceeding the expectations of our customers, partners, and team members by being agile, bold, and operating with high integrity. We believe in attracting, appreciating, rewarding, and retaining the best people by continually developing professional skills, advancing careers, and promoting teamwork and success.

Please submit your resumes to: careers@goliathtechnologies.com.

Available Positions

Business Development Representative
Citrix Subject Matter Expert & Evangelist

Position Overview

We are seeking an accomplished Citrix Subject Matter Expert & Evangelist or an individual who has deep operational expertise supporting Citrix Infrastructure and Users who would enjoy a career change that would capitalize on their experience in corporate IT.

This is an expansion position in a fast-growing software company that is very strategic. Reporting to the CEO, this individual will contribute to multiple departments, including development and product management.

Goliath Technologies provides end user experience monitoring and troubleshooting software with embedded intelligence and automation that enables IT Pros to anticipate, troubleshoot and/or prevent end user performance issues regardless of where IT workloads, applications, or users are located.

Goliath customers include some of the most sophisticated Citrix deployments including American Airlines, Bank of America, Viacom, Xerox, Sunoco, ADP, General Dynamics, Tech Mahindra, HCL, CommonSpirit, and LionsGate.

“Without a doubt, there is no comparison between the level of detail found in Goliath Performance Monitor and other tools.”
– George Spiers, CTP

Position

Duties of the Citrix SME & Evangelist:

  • Contribute to product strategy around Citrix and other technologies.
  • Work closely with product development to define requirements for new releases.
  • Interface with product marketing in the development of content.
  • Maintain a company blog and presence with customers and/or partners.
  • Maintain consistent dialogue with our technical analysts and CTP’s.
  • Assist technical team, consultants, and customers in building their knowledge about how to troubleshoot Citrix issues or configure their environment to avoid them altogether.
  • Engage with marketing to do Citrix-focused market education.
  • Offer the executive team opinions about the future of the market.
  • Provide technical mentoring to other team members within the department and actively participate in architecture reviews/strategic development activities.

Skill Set Requirements

Skills and experience necessary to perform well in this position:

  • 5+ years hands-on knowledge of Citrix technologies (XenApp, XenDesktop, Netscaler)
  • Proven management and leadership of teams is a plus
  • Proficient in granular level of monitoring and management skills in identifying potential issues proactively on core Citrix Infrastructure
  • Exposure to other infrastructure areas including: Active Directory, VMware, Group Policy, Exchange, storage technologies, Backup & Recovery, SQL Server, etc.
  • Architecture/design and implementation experience
  • Several years of experience within IT Operations; infrastructure services support on main technologies and expertise on the following:
    • Integrate and package application in Citrix
    • Support users for L3 Citrix incidents
    • VMware and virtualization VDI
    • Windows operation systems and related technologies (AD, DNS, NTP, DHCP, file system, etc.)
    • Automation skills/scripting skills in VBScript, CMD, PowerShell
  • Understanding of Project Management
  • Deep technical troubleshooting and problem-solving skills
  • Strong autonomy
  • Team player
  • Spanish written and spoken is a plus

Experience

  • Minimum 3-5 years Intermediate or Senior level 3 infrastructure support
  • Minimum 3-5 years Intermediate or Senior Citrix infrastructure support
  • Minimum 2-4 years scripting/PowerShell
  • Minimum 2-4 years Windows Server 2008, 2012 and/or 2016 R2 installation and support
  • Minimum 2-4 years VMware installation and support a plus
  • Minimum 2-4 years XenDesktop and/or XenApp installation and support
  • Minimum 1-3 years Netscaler operating knowledge

Certifications

  • College Degree preferred but not required
  • Technical certifications are strongly desired
Director of Marketing

The Marketing Director is responsible for the planning, oversite, and analysis of integrated, multi-channel marketing campaigns to achieve sales growth and quarterly profitability goals.   The Director will guide a team of content and lead-gen specialists to create innovative, results-driven campaigns, ensuring that messaging is consistent with brand guidelines.  As a leader in the organization, the Director will be fluent in understanding the technical complexity of the product as well as needs/opportunities across all key decision-makers, multiple channels, and industries, and with regards to competitors and partners.

Goliath is a super fast-growing innovative company in the exploding cloud computing marketplace.  With multiple products and services uniquely designed to solve critical issues IT professional face when managing hybrid and multi-cloud environments, Goliath is quickly becoming an industry standard, achieving business expansion during the pandemic, and setting all-time growth records in 2021.

This role presents a tremendous opportunity for professional growth and managerial team building as this person will guide a 4-person team (and growing) of friendly, fun, thinkers and doers, and work alongside a visionary CMO who runs an agile marketing approach through innovation, market testing and project ownership, and above all, fosters a strong, positive, self-empowering environment.   

Functional Responsibilities:

  • Implement a metrics-driven B2B demand generation program that results in achieving quarterly MQL goals
  • Build marketing campaigns that work cohesively to serve all key vertical markets and target segments
  • Lead the team to create concise, impactful content that adheres to the brand positioning guidelines and key differentiating messages
  • Closely track campaign metrics and quarterly performance progress, initiating changes to messaging and/or tactics as necessary
  • Work with the CMO to craft quarterly goals and strategic initiatives to support sales and business objectives by constantly expanding and refining client prospecting efforts
  • Ensure the sales team is motivated to maximize marketing campaigns through setting goals, gamifying results, and providing customized outreach communication (emails and scripts)
  • Oversee day-to-day relationships with marketing partners and agencies in areas, including: designers, writers, SEO, lead gen, and PR 
  • Coach and inspire the Goliath Marketing Team to continuously elevate their skills (both hard and soft) and business/marketing acumen
  • Ensure marketing team capabilities and skillsets are current and evolve with an ever-changing customer and competitive landscape. Invest in training and development to elevate Goliath Technologies’ marketing capabilities

Optimal Skills/Experiences for Success:

  • 8+ years in enterprise software, B2B marketing
  • 5+ years managerial experience
  • Ability to deftly organize a team around multiple projects and priorities
  • Effective communicator in speech and writing
  • A customer-focused, “service” attitude
  • Demonstrated content creation experience
  • SEO and PPC experience, certifications preferred
  • Strong initiative and driver for results
  • Ability to collaborate with cross-functional teams
  • Ability to analyze creatively solve problems
  • Experience with CRM (Salesforce/Marketo)

About Goliath:

Goliath Technologies enhances end user experience by enabling proactive IT. Our end user experience management, monitoring, and troubleshooting hybrid cloud products leverage embedded intelligence and automation to proactively identify events and conditions that cause performance issues and resolve them automatically with self-healing capabilities before end users are impacted. Armed with our portfolio of software solutions, IT Pros can deliver a seamless end user experience regardless of where workloads, applications, or users are located. Customers include Universal Health Services, Ascension, CommonSpirit Health, Office Depot, Enterprise Rent-A-Car, Penn National Insurance, American Airlines, Liberty Mutual, Bell Canada, Xerox, and HCL.

Pre-Sales Engineer

Location: Philadelphia Area

The Pre-Sales Engineer (PSE) supports sales productivity and deal flow by securing the “technical close” in complex solutions. The PSE collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.

Responsibilities

  • Provide web-based product demonstrations, training, and proof of concept support.
  • Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and Goliath.
  • Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements.
  • Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”

Requirements

  • Minimum 4 years of sales engineering experience in technology, business-to-business, large/strategic customer segment.
  • 2+ years of hands-on experience with the following technologies:
    • Citrix Virtual Application and Desktop
    • Hypervisor VMware vSphere
    • Microsoft Windows (server and desktop OS)
    • VMware Horizon
    • Citrix XenServer, Microsoft Hyper-V
    • Citrix Provisioning Services, NetScaler
    • Microsoft Terminal Services/Remote Desktop Services
    • Active Directory
  • Candidates must also possess the following traits:
    • Strongly driven to help and delight customers
    • Proficient verbal and written communication
    • Expert analytical and problem-solving skills

** There is minimal to no travel required as engagements are conducted remotely.

Company Overview

Goliath Technologies enhances end user experience by enabling proactive IT. Our end user experience management, monitoring, and troubleshooting products leverage embedded intelligence and automation to proactively identify events and conditions that cause performance issues and resolve them automatically with self-healing capabilities before end users are impacted. Armed with our portfolio of software solutions IT Pros can deliver a seamless end user experience regardless of where workloads, applications, or users are located. Customers include Universal Health Services, Ascension, CommonSpirit Health, Penn National Insurance, American Airlines, Liberty Mutual, Bell Canada, Xerox, HCL, and others.

Our products are Citrix Ready and VMware Ready.

If you are interested in the position of Pre-sales Engineer at Goliath Technologies and feel you are qualified, please forward your resume to careers@goliathtechnologies.com.

Product Support Engineer

Location: Remote/Philadelphia Area

Responsibilities

The product support engineer will work with IT administrators, who are our products’ users, to support the Goliath family of software monitoring products.

This role is responsible for product support Tier 1 and 2, as well as working closely with development on Tier 3 (break fix) issues and help drive process and product improvements.

You must customer focus and great problem-solving skills.

There is minimal to no travel required as support and implementation engagements are conducted remotely.

Required Requirements

2+ years of hands-on experience supporting and troubleshooting with the following technologies:

  • Citrix Virtual Application and Desktop
  • Hypervisor VMware vSphere
  • Microsoft Windows (server and desktop OS)
  • Strongly driven to help and delight customers
  • Proficient verbal and written communication
  • Expert analytical and problem-solving skills
  • Strong organizational and attention to detail skills

Preferred

  • VMware Horizon
  • Citrix XenServer, Microsoft Hyper-V
  • Citrix Provisioning Services, NetScaler
  • Microsoft Terminal Services/Remote Desktop Services
  • Active Directory
  • Amazon AWS, Microsoft Azure, Google Cloud
  • Citrix & VMware Certifications

Company Overview

Goliath’s products are focused on helping IT professionals to anticipate, troubleshoot and prevent end user experience issues with desktop virtualization solutions.

Goliath’s customers include large worldwide companies such as American Airlines, Catholic Health Systems, Accession, Xerox, ADP, HCL and Wall Street Systems along with local Philadelphia-area companies like UHS, Lehigh Valley Health Network, Duane Morris, Pepper Hamilton, and Sunoco Logistics.

Our products are Citrix Ready and VMware Ready.

If you are interested in the position of Product Support and Implementation Engineer at Goliath Technologies and feel you are qualified, please forward your resume to careers@goliathtechnologies.com.

Senior Account Executive

Company Overview

We sell software tourniquets and not vitamins at Goliath Technology. Consequently your time will be spent solving IT issues for clients that need our software, not evangelizing. We are selling software that solves well recognized problems in corporate IT.

Fulfill your professional and financial goals in a fast-growing B2B  software company with  multiple software products that solve the pain that IT professionals experience when they are attempting to deliver a good end user experience while managing the major trends driving corporate IT- Cloud migrations, hybrid IT, remote workers, desktop virtualization and centralization of applications.

You will be armed with software features that other competitors don’t possess. This competitive separation allowed us to attract many Fortune 500 customers including Bank of America, Xerox, American Airlines, ADP, Ascension Health, CommonSpirit Health, Pacific Life, Liberty Mutual and Bell Canada. In the Philadelphia area alone we have UHS, Sunoco Logistics, Duane Morris, Pepper Hamilton, Lehigh Valley Health System and others.  Click here for more Goliath Technologies Clients.

To understand the value we provide in practice see these user stories:  Goliath User Stories

Position Overview

Reporting to the Sales Leader, the Senior Account Executive (SAE) will lead a strategic, consultative, enterprise level sales process focused on providing better business outcomes for our target customers.  You will follow up on qualified leads from marketing and close business within a defined enterprise territory. The SAE will also develop and lead detailed territory plans which will include specific account strategies to effectively sell the Goliath Products in a multi-level enterprise sales process.

Position Highlights:

  • Outside sales position but travel not required to close deals of all sizes
  • Working pipeline on start date
  • Major reseller and technical partners to leverage
  • Exclusive resell and technical partnerships in healthcare
  • Extraordinary sales tools and reference accounts
  • Compensation includes commission with no cap and accelerators over quota
  • 90% of all leads come from marketing demand generation activities
  • Sales price between $70,000-1m depending on account size
  • 60-90 day sales cycle

Responsibilities and Skill Sets 

Selling

  • Qualify and close marketing leads directly and with partners
  • Identify customer pain points and propose solutions
  • Professionally convey the value proposition to senior IT executives
  • Present the features and benefits of the products to all 4 buyers in the sales process
  • Arrange and conduct product demonstrations and presentations with Pre-Sales.
  • Manage a sales process which includes multiple levels.
  • Negotiate deal terms with financial buyers.

Requirements

  • 5+ years B2B technology sales experience
  • Demonstrated track record of making quota.
  • Accurately forecast sales activity and revenue achievement
  • Strong self-starter with the desire to operate in a fast-paced changing environment
  • Ability to communicate and interface at all levels of an organization.
  • Full cycle selling of a B2B software product or service
  • Ability to manage multiple sales opportunities concurrently.
  • Cultivating relationships with customers and partners
  • Excellent verbal and written communication skills
  • Knowledge of how to use Salesforce and business research tools
  • Experience with Sandler, Strategic Selling, MEDDICC or similar methodology desired.
  • BA/BS Degree a plus but not required
  • Pass a background and security check

If you are interested in the position of Senior Account Executive at Goliath Technologies and feel you are qualified, please forward your resume to careers@goliathtechnologies.com.

Senior Developer

Responsibilities

We are looking for a passionate, experienced developer to join our development team in design, development, and deployment of Goliaths products (On premises and SaaS). Our company follows the Agile development methodology and employs cutting-edge technology frameworks and architectural principles.

Required Requirements

Bachelor’s Degree in Software Engineering or Information Technology

  • 5+ years of experience developing applications.
  • Strong development skills in C++
  • Strong database skills in Microsoft SQL Server
  • Strong development lifecycle tools and practices (e.g., Microsoft Visual Studio, Jira, Git/TFS, etc.)
  • Strong documentation skills
  • Excellent analytical and problem-solving skills
  • Excellent communication and organizational skills
  • Strong Interpersonal

A Plus

  • Product development
  • Expertise with full stack end to end development.
  • Java and C#

Company Overview

Goliath’s products are focused on helping IT professionals to anticipate, troubleshoot and prevent end user experience issues with desktop virtualization solutions.

Goliath’s customers include large worldwide companies such as American Airlines, Catholic Health Systems, Accession, Xerox, ADP, HCL and Wall Street Systems along with local Philadelphia-area companies like UHS, Lehigh Valley Health Network, Duane Morris, Pepper Hamilton, and Sunoco Logistics.

Our products are Citrix Ready and VMware Ready. If you are interested in a Developer position at Goliath Technologies and feel you are qualified, please forward your resume to careers@goliathtechnologies.com.

Location

Remote work in the New Jersey / New York area

QA / Test Manager

Responsibilities

This is a key position for Goliath’s Technology team. You’ll be multi-tasking in a fast paced, highly energetic, geographically dispersed environment, leading product quality. The role requires a strong deep experienced person to create and then manage testing process, tools, and team for several products both install and SaaS.

The person in this role will be a hands-on tester with responsibilities to directly manage offshore QA resources and work closely with development.

Successful candidates will have excellent communication skills, as you’ll be working closely with technology teams and project managers.

Required Requirements

  • 7+ years’ experience in Software Quality Assurance
  • 2+ years’ offshore technology team oversight and direction
  • Worked within a small to mid-size technology product company, driving quality through the SDLC process by setting standards and tools for developers as well as test organization.
  • Experience testing tools and process to drive code coverage, unit testing, functional testing, automation testing, bug tracking, test case management, performance testing, smoke testing, regression testing.
  • Experience leading testing efforts in an Agile, continuous integration, and deployment product company
  • Deep and diverse experience with new and standard industry test management and automation tools. Experience implementing test automation strategies and frameworks using tools such as Selenium/UFT/ Tosca or equivalent
  • Tools Experience: Git, Jmeter, Sonar Cube, Jenkins, Selenium, Load Runner, Cucumber Docker, TFS, Appium

Company Overview

Goliath’s products are focused on helping IT professionals to anticipate, troubleshoot, and prevent end-user experience issues with desktop virtualization solutions.

Goliath’s customers include large worldwide companies such as American Airlines, Catholic Health Systems, Accession, Xerox, ADP, HCL, and Wall Street Systems along with local Philadelphia-area companies like UHS, Lehigh Valley Health Network, Duane Morris, Pepper Hamilton, and Sunoco Logistics.

Our products are Citrix Ready and VMware Ready. If you are interested in a Developer position at Goliath Technologies and feel you are qualified, please forward your resume to careers@goliathtechnologies.com.

Location

Remote work in the New Jersey / New York area

VMWare Ready
VMWare Ready

Perks and Benefits

Full Medical, Dental, and Vision

Monthly Free or Catered Lunch

Quarterly Company Dinner

Monthly Happy Hours

Free Gym on Site

Short Walk from Train Station

Paid Time Off & Company Holidays

Revenue Sharing Compensation

Continuing Education Reimbursement

Bonus for New Hire Referrals

Career Development Training

What is it like at Goliath? Hear from a few team members

Heather Hanlon

“I started with Goliath Technologies as an intern while I was in college. After graduating with Bachelors in Computer Science in 2014 I was offered a full time position in the technical operations department as a Technical Analyst. I have been promoted 4 times.”

John Grant

Director of Worldwide Sales
Having come from other tech companies where “staff development” wasn’t exactly a priority, Goliath truly was a breath of fresh air for me. Irrespective of the department, the whole focus is on investing the time & resources in people so that they can grow their skill sets & advance their career goals. Add in total transparency & open communication with the executive team, and in my opinion it adds up to an exceptional environment for those who want to grow professionally. I knew it was for me.”

Joe Lacalandra

Senior Client Success Executive
“If you enjoy a fast-paced work environment where you can advance your career quickly than Goliath is a great fit for you.”

Jeremy Gabriel

Senior Account Executive
It’s fantastic to work somewhere that has such a clear sales process and methodology, where you utilize and learn not only tactics but strategy… For the individual it’s rewarding, if you take advantage of it, because there are resources available and easy to follow benchmarks of expectations to help you improve at your job and advance your career. In addition there is scheduled, on-going training to support you in that evolution, which everyone talks about being important but I’ve never seen done before on an organizational level. For increasing your expertise as a professional, for strengthening your mastery of attraction, influence, tactics, and strategy I can’t imagine a better place to work.”

Avi Lipp

Pre-sales Engineer
“Goliath has offered me the ability to progress my career through experience in multiple departments, enabling me to find what I am truly passionate about while providing me with the support and resources I needed to become successful within each position.”

Products of a Great Culture

Adam Clay

– Chief Revenue Officer
– Logz.io
“I started at Shunra Software as a Regional Sales Manager. After going through management training and mentoring I was promoted to VP of North American Sales, then VP of WW Sales. This all transpired within 5 years.”

Paul Throldahl

– Chief Revenue Officer
– Terrain Insights – PWC
“I have more experience than most with the Executive team’s philosophy and style. At Tidal Software I was regional manager and went through the sales, business, and management training programs. I then joined the Executive Team and implemented these same programs at TrailBlazer Systems, VoiceGenie, and finally PHD Virtual as VP of World Wide Sales. The philosophy of investing in employee development is one that I participated in and continue in my Company today.”

Matt Reid

– Chief Marketing Officer
– EZ Texting
“Early in my career I worked with this management team at Tidal Software as a Sales Engineer and was provided excellent business training. As the company grew, so did my responsibilities and I ended up quickly being promoted to Product Marketing. A few years later I joined the same executive management team at Shunra Software where I directed global product and marketing teams. The training and experience I gained in two companies with this team was invaluable and I now impart the lessons I learned to other colleagues.”

Adrian Lee Kwen

– Sr VP Engineering
– Genesys
“I worked at VoiceGenie Technologies with the CEO as a member of the Executive Team for two years prior to being acquired by Genesys. I learned many key things including the importance of rewarding and aligning teams. Moreover, I especially appreciated the focus of the CEO to continuously develop and improve myself and the rest of the management team.
I feel quite fortunate to have spent time on the CEO’s leadership team. We delivered on all metrics as a team and had fun despite the tremendous pressure. I continue to apply what I learned during this time in my current position.”

Todd Hogan

– Sr. Director Sales Operations and Enablement
– Synopsys
“I joined Tidal Software as an individual contributor and immediately appreciated the culture and performance-based attitude of the entire company. I enjoyed tremendous success at Tidal and was subsequently asked to lead a new strategic partnership team and then later promoted to RVP of Sales. It was an easy decision to join Shunra several years later to lead a sales team. The personal mentoring and management training I was exposed to in both organizations are directly responsible for my continued career growth.”

Bruce Eidsvik

– SVP, Global Revenue Marketing
– Genesys
“At VoiceGenie, I was one of the founders and ran the international sales force and in due course, the WW sales force. We had done well as a start-up, but we were running out of steam. Thomas was brought in as our new CEO to help re-ignite growth. Without any real changes to the management team, we reestablished our aggressive growth path and were successfully acquired 2 years later. I still work for the company, Genesys, that acquired VoiceGenie, along with many original VoiceGenie employees. It was a very fun ride and Genesys has been a great place to land.”