Careers at Goliath Technologies | Goliath Technologies

Careers At Goliath Technologies

Grow your career in a fast-growing B2B  software company with multiple software products that solve the pain that IT professionals experience when they are attempting to deliver a good end user experience while managing the major trends driving corporate IT- Cloud computing, remote workers, desktop virtualization, and centralization of applications.

At Goliath, our culture drives high performance and passion for solving IT challenges with software. We’re dedicated to exceeding the expectations of our customers, partners, and team members by being agile, bold, and operating with high integrity. We believe in attracting, appreciating, rewarding, and retaining the best people by continually developing professional skills, advancing careers, and promoting teamwork and success.

Please submit your resumes to: careers@goliathtechnologies.com.

Available Positions

Business Development Representative
Citrix Subject Matter Expert & Evangelist

Position Overview

We are seeking an accomplished Citrix Subject Matter Expert & Evangelist or an individual who has deep operational expertise supporting Citrix Infrastructure and Users who would enjoy a career change that would capitalize on their experience in corporate IT.

This is an expansion position in a fast-growing software company that is very strategic. Reporting to the CEO, this individual will contribute to multiple departments, including development and product management.

Goliath Technologies provides end user experience monitoring and troubleshooting software with embedded intelligence and automation that enables IT Pros to anticipate, troubleshoot and/or prevent end user performance issues regardless of where IT workloads, applications, or users are located.

Goliath customers include some of the most sophisticated Citrix deployments including American Airlines, Bank of America, Viacom, Xerox, Sunoco, ADP, General Dynamics, Tech Mahindra, HCL, CommonSpirit, and LionsGate.

“Without a doubt, there is no comparison between the level of detail found in Goliath Performance Monitor and other tools.”
– George Spiers, CTP

Position

Duties of the Citrix SME & Evangelist:

  • Contribute to product strategy around Citrix and other technologies.
  • Work closely with product development to define requirements for new releases.
  • Interface with product marketing in the development of content.
  • Maintain a company blog and presence with customers and/or partners.
  • Maintain consistent dialogue with our technical analysts and CTP’s.
  • Assist technical team, consultants, and customers in building their knowledge about how to troubleshoot Citrix issues or configure their environment to avoid them altogether.
  • Engage with marketing to do Citrix-focused market education.
  • Offer the executive team opinions about the future of the market.
  • Provide technical mentoring to other team members within the department and actively participate in architecture reviews/strategic development activities.

Skill Set Requirements

Skills and experience necessary to perform well in this position:

  • 5+ years hands-on knowledge of Citrix technologies (XenApp, XenDesktop, Netscaler)
  • Proven management and leadership of teams is a plus
  • Proficient in granular level of monitoring and management skills in identifying potential issues proactively on core Citrix Infrastructure
  • Exposure to other infrastructure areas including: Active Directory, VMware, Group Policy, Exchange, storage technologies, Backup & Recovery, SQL Server, etc.
  • Architecture/design and implementation experience
  • Several years of experience within IT Operations; infrastructure services support on main technologies and expertise on the following:
    • Integrate and package application in Citrix
    • Support users for L3 Citrix incidents
    • VMware and virtualization VDI
    • Windows operation systems and related technologies (AD, DNS, NTP, DHCP, file system, etc.)
    • Automation skills/scripting skills in VBScript, CMD, PowerShell
  • Understanding of Project Management
  • Deep technical troubleshooting and problem-solving skills
  • Strong autonomy
  • Team player
  • Spanish written and spoken is a plus

Experience

  • Minimum 3-5 years Intermediate or Senior level 3 infrastructure support
  • Minimum 3-5 years Intermediate or Senior Citrix infrastructure support
  • Minimum 2-4 years scripting/PowerShell
  • Minimum 2-4 years Windows Server 2008, 2012 and/or 2016 R2 installation and support
  • Minimum 2-4 years VMware installation and support a plus
  • Minimum 2-4 years XenDesktop and/or XenApp installation and support
  • Minimum 1-3 years Netscaler operating knowledge

Certifications

  • College Degree preferred but not required
  • Technical certifications are strongly desired
Demand Generation Manager

Position Overview
The Demand Generation Manager is responsible for all aspects of demand generation – defining, creating, delivering, and measuring integrated marketing programs across all channels. As a key member of the marketing team, reporting to the CMO, this individual will help guide and shape the overall go-to-market strategy and work closely with sales to deliver materials to support the buyer’s overall journey. This role will work closely with sales leadership to support all global pipeline goals at Goliath.

The Demand Generation Manager will manage a team of full-time employees which includes a team of digital marketing specialists, social marketer, and a number of 3rd party contractors around design, content creation, industry influencers/analysts, website design, video creation, and SEO.

Our ideal candidate understands how IT teams buy technology (both on-premises and SaaS) and is equal parts strategist and practitioner – outlining marketing campaign strategy, working within key marketing tools of Marketo, WordPress, Salesforce, and others, measuring demand program effectiveness, and driving all programs toward overall revenue attainment.
Responsibilities:

  • Oversee and drive demand generation to support sales goals for growing the existing base and acquiring new customers.
  • Own strategy, development, content creation, and execution of targeted marketing programs that include, but not limited to, email campaigns, nurture programs, list builds, events (virtual and in-person), awards, webinars, digital (SEO, PPC, re-targeting, LinkedIn ads, etc.), website presence, social media, and PR.
  • Understand how IT buys and how to align message based on audience and use case to drive engagement and interaction throughout the buyer’s journey.
  • Leverage industry best practices and experience to craft and create successful email campaigns.
  • Manage team members to drive operational excellence in execution of all demand programs.
  • Work closely with sales teams to craft account-level marketing plans for top strategic accounts.
  • Manage relevant 3rd party relationships and strategic industry partnerships to augment and execute marketing campaigns.
  • Work cross-functionally with product marketing, sales, customer success, and other teams to develop and execute go-to-market programs.
  • Track and measure all marketing programs and optimize resources against budget and goals.

Requirements:

  • 3+ years of management experience.
  • 5+ years in demand generation in high-tech B2B marketing; SaaS experience a plus.
  • Thorough understanding of marketing principles and practices, both theoretical and practical.
  • Proven ability to build relationships and collaborate across a number of stakeholders including sales, customer success, and product marketing.
  • Self-motivated, innovative, collaborative, multi-tasker, creative, and analytical.
  • Experience with marketing to Health IT professionals a plus.
  • Experience working with Marketo, WordPress, and Salesforce; SalesLoft or other sales engagement platform a plus.
  • Strong project management skills and excellent attention to detail.
  • Experience working with outsource segmented lead list.
  • Experience with Google Analytics, SEM Rush, and/or other web analytics software.

Education:

  • BS/BA Degree or equivalent working experience is preferred.
Executive & Personal Assistant

We are looking to hire a detail-oriented Executive & Personal Assistant for the CEO. The Executive & Personal Assistant’s responsibilities include maintaining CEO’s calendar and schedule, facilitating meetings and events, and assisting with personal tasks.

The former Executive & Personal Assistant was promoted to another position within the organization and will be available to help transition responsibilities.  

To be successful as the Personal Executive Assistant, you should demonstrate strong organizational skills and display a high level of flexibility. Ultimately, an exceptional Personal Executive Assistant will ensure that the CEO’s time is maximized by effectively managing his schedule.

Responsibilities:

Reviewing Outlook mailbox and voicemail to stay informed of current tasks and events.
Managing calendars, itineraries, and travel.
Coordinating meetings, conference calls, and interviews.
Preparing for management and company meetings, which includes reviewing presentations, gathering and printing all necessary documents, conferencing set up, and organizing refreshments.
Coordinating personal tasks and appointments, including managing contractors.

Requirements:

Proven experience working as a personal executive assistant.
Proficient in all Microsoft Office applications such as word, excel and PowerPoint.
Professional phone etiquette.
The ability to multitask and be flexible.
Strong planning and organizational skills.
Excellent written and oral communication skills.
Detail-oriented.
Work from the Radnor office location though currently work from home.  

Education:

BS/BA Degree or equivalent working experience is preferred.

 

Pre-Sales Engineer

Location: Philadelphia Area

The Pre-Sales Engineer (PSE) supports sales productivity and deal flow by securing the “technical close” in complex solutions. The PSE collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.

Responsibilities

  • Provide web-based product demonstrations, training, and proof of concept support.
  • Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and Goliath.
  • Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements.
  • Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”

Requirements

  • Minimum 4 years of sales engineering experience in technology, business-to-business, large/strategic customer segment.
  • 2+ years of hands-on experience with the following technologies:
    • Citrix Virtual Application and Desktop
    • Hypervisor VMware vSphere
    • Microsoft Windows (server and desktop OS)
    • VMware Horizon
    • Citrix XenServer, Microsoft Hyper-V
    • Citrix Provisioning Services, NetScaler
    • Microsoft Terminal Services/Remote Desktop Services
    • Active Directory
  • Candidates must also possess the following traits:
    • Strongly driven to help and delight customers
    • Proficient verbal and written communication
    • Expert analytical and problem-solving skills

** There is minimal to no travel required as engagements are conducted remotely.

Company Overview

Goliath Technologies enhances end user experience by enabling proactive IT. Our end user experience management, monitoring, and troubleshooting products leverage embedded intelligence and automation to proactively identify events and conditions that cause performance issues and resolve them automatically with self-healing capabilities before end users are impacted. Armed with our portfolio of software solutions IT Pros can deliver a seamless end user experience regardless of where workloads, applications, or users are located. Customers include Universal Health Services, Ascension, CommonSpirit Health, Penn National Insurance, American Airlines, Liberty Mutual, Bell Canada, Xerox, HCL, and others.

Our products are Citrix Ready and VMware Ready.

If you are interested in the position of Pre-sales Engineer at Goliath Technologies and feel you are qualified, please forward your resume to careers@goliathtechnologies.com.

Product Support Engineer

Location: Remote/Philadelphia Area

Responsibilities

The product support engineer will work with IT administrators, who are our products’ users, to support the Goliath family of software monitoring products.

This role is responsible for product support Tier 1 and 2, as well as working closely with development on Tier 3 (break fix) issues and help drive process and product improvements.

You must customer focus and great problem-solving skills.

There is minimal to no travel required as support and implementation engagements are conducted remotely.

Required Requirements

2+ years of hands-on experience supporting and troubleshooting with the following technologies:

  • Citrix Virtual Application and Desktop
  • Hypervisor VMware vSphere
  • Microsoft Windows (server and desktop OS)
  • Strongly driven to help and delight customers
  • Proficient verbal and written communication
  • Expert analytical and problem-solving skills
  • Strong organizational and attention to detail skills

Preferred

  • VMware Horizon
  • Citrix XenServer, Microsoft Hyper-V
  • Citrix Provisioning Services, NetScaler
  • Microsoft Terminal Services/Remote Desktop Services
  • Active Directory
  • Amazon AWS, Microsoft Azure, Google Cloud
  • Citrix & VMware Certifications

Company Overview

Goliath’s products are focused on helping IT professionals to anticipate, troubleshoot and prevent end user experience issues with desktop virtualization solutions.

Goliath’s customers include large worldwide companies such as American Airlines, Catholic Health Systems, Accession, Xerox, ADP, HCL and Wall Street Systems along with local Philadelphia-area companies like UHS, Lehigh Valley Health Network, Duane Morris, Pepper Hamilton, and Sunoco Logistics.

Our products are Citrix Ready and VMware Ready.

If you are interested in the position of Product Support and Implementation Engineer at Goliath Technologies and feel you are qualified, please forward your resume to careers@goliathtechnologies.com.

Senior Account Executive

Company Overview

We sell software tourniquets and not vitamins at Goliath Technology. Consequently your time will be spent solving IT issues for clients that need our software, not evangelizing. We are selling software that solves well recognized problems in corporate IT.

Fulfill your professional and financial goals in a fast-growing B2B  software company with  multiple software products that solve the pain that IT professionals experience when they are attempting to deliver a good end user experience while managing the major trends driving corporate IT- Cloud migrations, hybrid IT, remote workers, desktop virtualization and centralization of applications.

You will be armed with software features that other competitors don’t possess. This competitive separation allowed us to attract many Fortune 500 customers including Bank of America, Xerox, American Airlines, ADP, Ascension Health, CommonSpirit Health, Pacific Life, Liberty Mutual and Bell Canada. In the Philadelphia area alone we have UHS, Sunoco Logistics, Duane Morris, Pepper Hamilton, Lehigh Valley Health System and others.  Click here for more Goliath Technologies Clients.

To understand the value we provide in practice see these user stories:  Goliath User Stories

Position Overview

Reporting to the Sales Leader, the Senior Account Executive (SAE) will lead a strategic, consultative, enterprise level sales process focused on providing better business outcomes for our target customers.  You will follow up on qualified leads from marketing and close business within a defined enterprise territory. The SAE will also develop and lead detailed territory plans which will include specific account strategies to effectively sell the Goliath Products in a multi-level enterprise sales process.

Position Highlights:

  • Outside sales position but travel not required to close deals of all sizes
  • Working pipeline on start date
  • Major reseller and technical partners to leverage
  • Exclusive resell and technical partnerships in healthcare
  • Extraordinary sales tools and reference accounts
  • Compensation includes commission with no cap and accelerators over quota
  • 90% of all leads come from marketing demand generation activities
  • Sales price between $70,000-1m depending on account size
  • 60-90 day sales cycle

Responsibilities and Skill Sets 

Selling

  • Qualify and close marketing leads directly and with partners
  • Identify customer pain points and propose solutions
  • Professionally convey the value proposition to senior IT executives
  • Present the features and benefits of the products to all 4 buyers in the sales process
  • Arrange and conduct product demonstrations and presentations with Pre-Sales.
  • Manage a sales process which includes multiple levels.
  • Negotiate deal terms with financial buyers.

Requirements

  • 5+ years B2B technology sales experience
  • Demonstrated track record of making quota.
  • Accurately forecast sales activity and revenue achievement
  • Strong self-starter with the desire to operate in a fast-paced changing environment
  • Ability to communicate and interface at all levels of an organization.
  • Full cycle selling of a B2B software product or service
  • Ability to manage multiple sales opportunities concurrently.
  • Cultivating relationships with customers and partners
  • Excellent verbal and written communication skills
  • Knowledge of how to use Salesforce and business research tools
  • Experience with Sandler, Strategic Selling, MEDDICC or similar methodology desired.
  • BA/BS Degree a plus but not required
  • Pass a background and security check

If you are interested in the position of Senior Account Executive at Goliath Technologies and feel you are qualified, please forward your resume to careers@goliathtechnologies.com.

Recent Awards

VMWare Ready
VMWare Ready

Perks and Benefits

Full Medical, Dental, and Vision

Monthly Free or Catered Lunch

Quarterly Company Dinner

Monthly Happy Hours

Free Gym on Site

Short Walk from Train Station

Paid Time Off & Company Holidays

Revenue Sharing Compensation

Continuing Education Reimbursement

Bonus for New Hire Referrals

Career Development Training

What is it like at Goliath? Hear from a few team members

Heather Hanlon

“I started with Goliath Technologies as an intern while I was in college. After graduating with Bachelors in Computer Science in 2014 I was offered a full time position in the technical operations department as a Technical Analyst. I have been promoted 4 times.”

John Grant

Director of Worldwide Sales
Having come from other tech companies where “staff development” wasn’t exactly a priority, Goliath truly was a breath of fresh air for me. Irrespective of the department, the whole focus is on investing the time & resources in people so that they can grow their skill sets & advance their career goals. Add in total transparency & open communication with the executive team, and in my opinion it adds up to an exceptional environment for those who want to grow professionally. I knew it was for me.”

Joe Lacalandra

Senior Client Success Executive
“If you enjoy a fast-paced work environment where you can advance your career quickly than Goliath is a great fit for you.”

Jeremy Gabriel

Senior Account Executive
It’s fantastic to work somewhere that has such a clear sales process and methodology, where you utilize and learn not only tactics but strategy… For the individual it’s rewarding, if you take advantage of it, because there are resources available and easy to follow benchmarks of expectations to help you improve at your job and advance your career. In addition there is scheduled, on-going training to support you in that evolution, which everyone talks about being important but I’ve never seen done before on an organizational level. For increasing your expertise as a professional, for strengthening your mastery of attraction, influence, tactics, and strategy I can’t imagine a better place to work.”

Avi Lipp

Pre-sales Engineer
“Goliath has offered me the ability to progress my career through experience in multiple departments, enabling me to find what I am truly passionate about while providing me with the support and resources I needed to become successful within each position.”

Products of a Great Culture

Adam Clay

– Chief Revenue Officer
– Logz.io
“I started at Shunra Software as a Regional Sales Manager. After going through management training and mentoring I was promoted to VP of North American Sales, then VP of WW Sales. This all transpired within 5 years.”

Paul Throldahl

– Chief Revenue Officer
– Terrain Insights – PWC
“I have more experience than most with the Executive team’s philosophy and style. At Tidal Software I was regional manager and went through the sales, business, and management training programs. I then joined the Executive Team and implemented these same programs at TrailBlazer Systems, VoiceGenie, and finally PHD Virtual as VP of World Wide Sales. The philosophy of investing in employee development is one that I participated in and continue in my Company today.”

Matt Reid

– Chief Marketing Officer
– EZ Texting
“Early in my career I worked with this management team at Tidal Software as a Sales Engineer and was provided excellent business training. As the company grew, so did my responsibilities and I ended up quickly being promoted to Product Marketing. A few years later I joined the same executive management team at Shunra Software where I directed global product and marketing teams. The training and experience I gained in two companies with this team was invaluable and I now impart the lessons I learned to other colleagues.”

Adrian Lee Kwen

– Sr VP Engineering
– Genesys
“I worked at VoiceGenie Technologies with the CEO as a member of the Executive Team for two years prior to being acquired by Genesys. I learned many key things including the importance of rewarding and aligning teams. Moreover, I especially appreciated the focus of the CEO to continuously develop and improve myself and the rest of the management team.
I feel quite fortunate to have spent time on the CEO’s leadership team. We delivered on all metrics as a team and had fun despite the tremendous pressure. I continue to apply what I learned during this time in my current position.”

Todd Hogan

– Sr. Director Sales Operations and Enablement
– Synopsys
“I joined Tidal Software as an individual contributor and immediately appreciated the culture and performance-based attitude of the entire company. I enjoyed tremendous success at Tidal and was subsequently asked to lead a new strategic partnership team and then later promoted to RVP of Sales. It was an easy decision to join Shunra several years later to lead a sales team. The personal mentoring and management training I was exposed to in both organizations are directly responsible for my continued career growth.”

Bruce Eidsvik

– SVP, Global Revenue Marketing
– Genesys
“At VoiceGenie, I was one of the founders and ran the international sales force and in due course, the WW sales force. We had done well as a start-up, but we were running out of steam. Thomas was brought in as our new CEO to help re-ignite growth. Without any real changes to the management team, we reestablished our aggressive growth path and were successfully acquired 2 years later. I still work for the company, Genesys, that acquired VoiceGenie, along with many original VoiceGenie employees. It was a very fun ride and Genesys has been a great place to land.”