Goliath Technologies Support
Goliath Technologies Support delivers the expertise needed to achieve lifelong success with our products. Excellent customer support is an integral part of the culture here at Goliath.
For the best support service, use our online Support Center. There you can review product documentation, how-to guides, troubleshooting topics, and videos or open a ticket to request an upgrade or additional product support.
Maintenance & Support Agreement
The Goliath Customer Support Reference Guide provides important information on Support Program Levels, Support Hours, How to Request Support, How Support Issues are Handled, and Product Maintenance.
Goliath Maintenance includes:
- Response within one business day of receiving a request.
- Comprehensive and unlimited customer support via phone, email or web.
- Software updates, upgrades, documentation, and product announcements.