New High Margin Service for Your Customers

Test Application Availability Delivered via Citrix or VMware

Goliath Technologies has software that is used by service providers to deliver a daily application availability testing service to ensure availability of Citrix or VMware Horizon and the supporting delivery infrastructure. MSPs globally like Tech Mahindra, HCL and MTM are offering this service today.

The managed service is:

      1. Easy to install and set-up.
      2. High value that is visible to the end customer.
      3. Recurring, high margin revenue.
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    Fully Managed Application Testing

    Remotely managed service. No software is installed on-premises.

    Proactive Alerting

    Automatic alerts before end-users are impacted.

    Watch this step-by-step 2-minute solution overview and learn how you can quickly:

        • Launch tests across locations.
        • Confirm application availability success or failure.
        • Drill into failed session launch details for troubleshooting.
        • See error details and screenshot evidence to resolve issues quickly.

    Video: 2 Minute Solution Overview

    Trusted By: 

    Northbay healthcare
    Inspira Health
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    Common Spirit

     “Last week we were able to resolve a Citrix XenDesktop issue before end users were impacted. The Goliath Application Availability Monitor for Citrix and VMware Horizon identified that Epic was not available at 4:30 a.m. ET. Our IT team received a real-time alert that the main application failed to enumerate, which would have impacted 25,000 users if not resolved.  Because of Goliath’s advanced warning, we were able to resolve the issue before any users reported the problem to the help desk.”

    Senior Citrix Escalation Engineer
    Top 10 Health System

    “At MTM, we deploy the Goliath Application Availability Monitor as an advanced troubleshooting tool,” Byrne explained.  “GAAM’s automatic screenshots allow us to see a picture of the exact point at which the application launch failed, then ID and resolve the underlying problem that caused the application or infrastructure to be unavailable quickly, and we can share the images directly with customers, so they can see exactly what issue occurred and where.”

    John Byrne
    MTM

    “Thanks to Goliath, we were able to isolate the root cause of an issue that was random but persistent, causing downtime for our developers in India. It was painful to get calls almost daily. Without Goliath’s deep Citrix analytics, we may have never permanently resolved the issue and been able to prevent it from happening again.”

    Citrix Administrator
    Top 10 Global Media Company

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    “We have extended the utilization of Goliath to monitor our XenDesktop  farm and added functionality like Goliath Application Availability Monitor for Citrix daily health check reports to proactively ensure end-to-end connectivity so our users have seamless access to Citrix delivered applications.”

    Chris Mielke, Infrastructure & Security Services Lead
    Drake University
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