IT Observability
End User Experience Monitoring & Troubleshooting

We monitor end user experience for all major VDI/DaaS platforms, with AI and automation that enables IT pros to anticipate, troubleshoot, and document performance issues – regardless of where workloads, applications, or users are located.

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One Platform | Any Virtual App & Desktop

“Since implementing Goliath, we have essentially eliminated ‘Citrix is not working’ complaints.”
– James Stewart, Senior Systems Engineer – WellSky

Best End User Experience Management Software

Proactively Manage End User Experience

Goliath enables proactive management of end user experience by starting with the end user. Industry-only fault isolation analytics provide Citrix or Horizon end user experience for 100% of end users – without the need for self-reporting. Now you can see, on-demand, which users are impacted, the frequency & duration of the issues, and the root cause – dramatically reducing MTTR.

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Trusted by leading organizations around the world

“Goliath offers great observability by giving us objective measurement of clinician satisfaction with our EHR and the analytics to foster a productive, data driven, dialogue between our IT staff and Oracle to resolve issues.”

Jamey Pennington, VP & CIO

Southwell

“I use Goliath daily to quickly troubleshoot and resolve end user complaints around slow logons and poor performance with Cerner applications delivered via Citrix. What had previously taken me hours to hunt down the root cause, now takes me minutes with Goliath.”

Greg Beck, System Administrator
CGH Medical Center

“We selected Goliath Technologies because their end user experience monitoring and management supports Cerner and identifies systems degrading before physicians are impacted. We do over 15,000 Cerner application test launches per day. This early warning system coupled with enhanced performance data and analysis puts us in a better position to collaborate with Cerner to resolve issues.”

Mike Nelson, Sr. VP, Strategic Services
Universal Health Services

“Goliath provides end-to-end visibility across the entire Citrix delivery infrastructure and enables us to quickly isolate the root cause of performance issues, identifying who in IT can help resolve the issue quickly.”

Vitaly Petrovsky, Manager of Enterprise Applications
Maimonides Medical Center

Goliath automatically correlates performance data from various sources across the IT infrastructure including hypervisors, servers, operating systems, and applications to quickly identify where problems occur and isolate root cause. Now, anyone on your technical team can quickly resolve even the most complicated logon initiation, logon duration, and session performance issues.

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