By: Stacy Leidwinger, CMO, Goliath Technologies

Measure Citrix or VMware Horizon Usage

Whether it is due to the scare of the Coronavirus, inability to hire locally with the competitive job market, or the growing trend of offering flexible workstyles, more organizations are offering work from home or remote working options.

As someone who has worked remotely for the past 10 years, I know more often than not my days start sooner than most in the office and end later as I have no commute to worry about. And while I suspect 80-90% of remote workers operate this way, there is always that 10% who are taking advantage of their newly found freedom. And this is why, as employers open up the option to work from home, it raises this concern: are my employees really working?

End-User Activity Reports

With the right tools to measure end-user activity, determining if employees are working or not is not a hard question to answer. Here at Goliath, we offer a standard out-of-the box report that will show user activity by time period, logon stage, and account name (see Figure 1). We can display the number of sessions a user has had (on Citrix or VMware Horizon), active hours, and session length. All of these metrics are indicative not only of someone logging in to start the day, but also indicate if they are actually working.

Figure 1: The end-user activity report can be filtered based on user and time period to show such statistics as active hours, average logon duration, number of sessions, and more.

All Goliath reports offer historical views into trends over time (Figure 2). This means that should someone’s performance start dropping over time, a manager could look into their activity history and see if there is any correlation around performance and time spent actively working.

Figure 2: Goliath stores historical data about the end-user experience, enabling administrators to view trends over time. This report shows trends over a specific period for total logon times.

Few want to be big brother, but for any organization their most valued asset is their people. And in order to support macrotrends promoting a more flexible workstyle and remote working options, there is increased need to have tools that can help identify when the amount of time dedicated to working is impacting overall performance.

To learn more about Goliath’s end-user activity reports, contact techinfo@goliathtechnologies.com.