Reactive to Proactive by Closing Visibility Gaps between Citrix & EHR/EMR Applications
CIO, Val Verde Regional Medical Center
Date: Thursday, September 25, 2014
Time: 2:00PM ET/11:00AM PT
Duration: 1 hour
On this webinar, you will learn how Val King reduced IT support costs and improved access to applications, like McKesson Paragon, and patient information at an ever-expanding, 50-year-old hospital that requires 24/7 uptime. Val’s strategy for transforming IT Operations from reactive to proactive enabled his team to reduce the volume and cost of IT support tickets without increasing staff or budget.
Val will discuss his technical initiatives that closed 43 visibility gaps between EHR/EMR applications and the supporting Citrix IT delivery infrastructure, which allowed his team to leverage the technology to create an advanced warning system to prevent costly downtime.
About the Presenter:
Val King is CIO for Val Verde Regional Medical Center (VVRMC) in Texas. As part of that position, Val guides VVRMC as they completely rebuild their IT infrastructure and move into the 21st century. The hospital is a McKesson Paragon user and Val has dealt with all the technical, political, and compliance issues that come as part of implementing this type of EMR solution.