Improve Oracle EHR Speed, Reliability, and Clinician Experience
Goliath helps health systems using Oracle EHR move beyond clinician complaints and infrastructure metrics by continuously measuring the actual experience of clinicians using Oracle EHR.
Armed with objective data on performance, location, frequency, and probable root cause, clinical and IT executives can work together to improve clinician EHR experience and corresponding patient care.
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Improving Clinician EHR Experience Starts with Understanding Clinician EHR Experience
Through industry-exclusive Oracle EHR integration, Goliath enables health systems to quantify and measure the lived Oracle EHR experience of clinicians at scale. Organizations can identify which clinicians are affected by performance issues, how often problems occur, and the root causes driving poor experiences, so rapid remediation can occur.
Armed with objective data rather than assumptions, clinical and IT leaders can prioritize resources, make data-driven investments, execute targeted improvements, and measure the outcomes of those initiatives over time.
Peer Results for Oracle EHR
Learn how peer health systems are using objective clinician EHR experience data to improve satisfaction, accelerate troubleshooting, and guide operational decisions.
“What mattered was that none of our remediation actions were shots in the dark. We were not just upgrading infrastructure and hoping something improved. Each action was targeted and justified by the data. That is an important distinction, because IT budgets are finite and you cannot afford to make blanket investments hoping you hit the right issue.” – Dieter Sumerauer, MD
Assoc CHIO, Rady Children’s Health
A large health system in the Western United States, managing over 28 hospitals and 300 clinics, faced persistent concerns regarding the speed and reliability of Oracle Health EHR, leading to a data-driven initiative to improve clinician experience and corresponding patient care.
“What mattered was that none of our remediation actions were shots in the dark. We were not just upgrading infrastructure and hoping something improved. Each action was targeted and justified by the data. That is an important distinction, because IT budgets are finite and you cannot afford to make blanket investments hoping you hit the right issue.”
“Goliath offers great observability by giving us objective measurement of clinician satisfaction with Oracle Health Millennium and the analytics to foster a productive, data- driven dialogue between our IT staff, Clinical, and Application teams to resolve issues.”
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