Featuring Guest John Bennett – Principal Consultant and leads TRC’s Project Controls team in the UK

He is an expert for many of the leading Project, Program and Portfolio Management products whether delivered through cloud and subscription models or traditional on-site deployments. 

Remote workforces are now normalized, but with them comes unique challenges. Issues like slow Citrix performance, long logons, and random session drops can significantly impact productivity, yet until users raise the alarm, IT teams remain in the dark. How do you identify who is affected, where they’re working from, or what the root cause is?

Industry expert John Bennett as he reveals how TRC Companies transformed their troubleshooting approach to become more proactive, preventing disruptions before they even happen. 

In this exclusive, high-value session, you’ll learn about: 

• How to anticipate problems before they impact users
• Industry-only metrics to troubleshoot remote worker issues quickly
• How to identify the root cause and document it for permanent resolution

Download now to watch on-demand!