Empirical data that measures the success of new IT projects
Objectively understand Citrix/Horizon end user experience on-demand – without involving end users
- Ditch unreliable & often emotional subjective surveys or incidental feedback when measuring end user experience
- Get before & after measures of end user experience for new projects or implementations
- Receive actionable data to improve end user experience when measurements are suboptimal
- Prove successful IT projects upon completion
Pre-project implementation user experience documentation
Post-implementation user experience documentation
Objective documentation – on-demand when you need it – benchmarked against industry standards
“Goliath offers great observability by giving us objective measurement of clinician satisfaction with Millennium and the analytics to foster a productive, data driven, dialogue between our IT staff and Oracle to resolve issues.”
Jamey Pennington
VP / CIO & HIPAA Security Officer
Southwell