Citrix CTP Whitepaper: Modernizing End User Computing: Ensuring Client Software Update Resilience and Zero Trust Security with Goliath Performance Monitor

This white paper explores the critical importance of maintaining up-to-date client software and implementing zero trust security principles within the context of the transformed IT landscape brought about by the pandemic. Drawing on years of troubleshooting Citrix infrastructures and the experience of well-known industry experts, it delves into the challenges and solutions at the intersection of client software updates, zero trust security, and the evolving IT paradigm. By highlighting real-world errors reported by end users and their impact on the end user experience, this paper underscores the need for a modern approach to software updates and security in the face of agile vendor practices, remote work, and the Modern Workplace architecture. Furthermore, this paper introduces Goliath’s Performance Monitor as a valuable tool to gain insights into the Citrix Receiver and Workspace App versions used by end users, providing critical data for troubleshooting user experience degradation and uncovering correlations between outdated software and performance issues.