Streamlining VDI Troubleshooting
for a Better End User Experience

VMware Horizon is one of the most popular VDI products on the market, used by many different types of organizations. Like with any technology, issues can arise that impact the user experience and productivity.
In this troubleshooting guide, VMware vExpert Melissa Palmer explores common VDI issues and effective troubleshooting strategies to quickly identify and resolve problems.

“Goliath Performance Monitor streamlines the VMware Horizon troubleshooting process by offering an intuitive interface which allows administrators to easily identify and address common performance issues.”

Melissa Palmer

Vmware vExpert

Trusted by leading organizations around the world

“We selected Goliath Technologies because their end-user experience monitoring and management supports Cerner and identifies systems degrading before physicians are impacted. We do over 15,000 Cerner application test launches per day. This early warning system coupled with enhanced performance data and analysis puts us in a better position to collaborate with Cerner to resolve issues.”

Mike Nelson, Sr. VP, Strategic Services
Universal Health Services

“Goliath enables our clients to resolve painful reliability issues around Cerner performance on their own that are easy to fix but impossible to find without their technology. And, it is relatively inexpensive, especially compared to the proven positive impact on client satisfaction”

Chris Vernaci, National Vice President
Investor Owned and Emerging Markets at Cerner Corporation

“Citrix gets a bad reputation as being blamed for everything, but the underlying issue rarely has anything to do with Citrix. Goliath provides end-to-end visibility across the entire Citrix delivery infrastructure and enables us to quickly isolate root cause of performance issues, identifying who in IT can help resolve the issue quickly.”

Vitaly Petrovsky, Manager of Enterprise Applications
Maimonides Medical Center