Improving EHR Speed & Reliability
April 11th @ 11AM (PT) / 2PM (ET)
Join Mike Simek (former IT Director at Ascension Health) and Ryan Oliver (former KLAS Research Director) as they unpack how a major health system leveraged Goliath’s EHR Speed & Reliability Improvement Program to rapidly transform EHR performance—improving clinician experience and operational efficiency.
Across the several use cases that will be covered during the webinar, you’ll learn how they:
- Identified and quantified clinicians with user experience issues
- Isolated root cause & determined appropriate resolution actions
- Introduced data enhanced resolution processes reducing MTTR
- Implemented analytics-driven clinician experience scoring
Don’t miss this opportunity to discover how both Clinical and IT Executives can come together around a common set of facts to act on improving EHR speed & reliability!
Reserve Your Seat Now!
If you’re unable to attend, we will send you a copy of the recording.
“We began our initiative with Goliath and within 4 days we were uncovering issues that were much larger than we even knew because clinicians often don’t report. In one situation we found that over 6,000 Epic users had to wait through multiple connection attempts before successfully connecting which caused frustration. Goliath helped identify the issue and resolved it quickly once the root cause was known.”
Mike Simek
CEO Volition, former IT Director, Ascension Health