Health IT Webinar:

The University of Kansas Health System Resolves Citrix Related Epic Issues 

Have you ever sat in a major incident response meeting about EHR speed & reliability issues only to feel like all assumptions are Citrix is the cause, and you have no way to prove otherwise?  

In this webinar, Shawn Bennett and Thomas Charlton discuss how The University of Kansas Health System overcame IT challenges with isolating the root cause of difficult to find user issues when accessing Epic via Citrix. Since they had no way to isolate and document the root cause of Epic speed & reliability issues, they were stuck in a reactive posture when responding to major incidents. 

Now, Shawn’s team at The University of Kansas Health System is preemptively chasing down problems rather than waiting for problems to come to them. Since deploying Goliath, they have been able to resolve: 

• • Logon initiation issues – Providers can’t get to Citrix
  • Logon duration issues – Provider logon times are slow
  • Session performance – Citrix is slow complaints 

Watch the webinar and make this the day your health IT team jumps off Citrix defense and gets proactive about troubleshooting provider EHR speed & reliability issues!  

Download now to watch on-demand!