Google and Goliath – An Ideal Match

Written by: Andre Carpenter

The rise of Google ChromeOS in enterprise

The rise of ChromeOS has been a significant development in the world of technology, particularly in the enterprise world. As an IT professional, I have witnessed firsthand how businesses have shifted their approach towards technology to boost productivity and efficiency. ChromeOS has emerged as a cloud-based operating system that is gaining popularity due to its simplicity, affordability, and security features.

When ChromeOS was first introduced in 2011, I was skeptical about its potential, given its reliance on cloud computing and web-based applications. However, over the last 12 years, it has become one of the most popular operating systems on the market, thanks to its unique selling points that appeal to organizations. One of its most significant benefits is its reliance on cloud computing, making it easy for employees to access work-related content from anywhere and at any time, using any device with an internet connection. This feature is especially useful for companies with a remote or hybrid workforce.

ChromeOS is also designed with security in mind. Its architecture relies on a sandboxing approach, ensuring that each application runs in a secure environment, thus offering a layer of protection against malware and other security threats. Moreover, since the operating system is based on the Linux kernel, it is inherently more secure than other popular operating systems like Windows or MacOS.

However, while ChromeOS may be simple to use, affordable, and secure, it is not without its challenges. Enterprises need to ensure that their IT environment is optimized for ChromeOS and that they have the right tools to monitor and troubleshoot issues effectively and quickly. That’s where Goliath Technologies comes in.

Establishing a benchmark is key!

A notable feature of Goliath is the End User Experience scorecard, which is unique across the industry. Goliath scorecards are a great tool to establish a baseline of what an organization’s end user experience is and then use that to measure and track end user experience throughout the deployment of ChromeOS devices. This removes subjectivity and emotion from the equation and measures only object data that ties to the true end user experience. Goliath captures all key telemetry related to end user experience and then benchmarks them against industry best practices. A score is then generated showing how the organization and users are doing against industry standards.

Purpose-built, how to troubleshoot smartly

When users face performance issues, the perception is often that the first IT element they interact with is causing the issue – but it can be one of the many different components and touchpoints that make up the whole overall user experience – from the network connection to the underlying hypervisor, the end user device to the actual end user behavior itself. Figuring out what culprit is causing the degradation can almost be impossible for the operations team.

Add in the surging trend of employees working from home, and you are now faced with having to factor in the employee’s home environment to try to find the root cause.

Goliath Performance Monitor can intelligently provide a single view across the entire IT delivery infrastructure enabling the IT team to predict and proactively identify issues before users are impacted regardless of where the user is!

Proactive fire spotting saves headaches

One of the most impressive features of Goliath Technologies’ ChromeOS monitoring capabilities is its ability to identify potential issues before they become major problems. With proactive alerts and automated remediation, enterprises can rest assured that their systems are always performing at their best. And if any issues do arise, the software provides detailed diagnostic data to help organizations quickly identify and resolve the problem.

Goliath automatically discovers and maps your IT components and will deploy to new assets as they are introduced. Then it is automatically monitoring for 250+ events, conditions, and failure points that could cause end user experience issues and alerting in real-time when a threshold is breached. This means that you can run Goliath as a pilot as you roll out limited ChromeOS devices and then when you are ready to fully deploy, all the new devices are automatically pulled in.

In the world of IT troubleshooting, being proactive is always better than being reactive.

When you take a proactive approach, you can identify and resolve issues before they become major problems, which can save you time, money, and headaches eventually.

Ease of Use – Useability makes the day feel shorter!

From an ease of user perspective, Goliath Performance Monitor is an incredibly easy-to-use tool for monitoring the performance of your end user’s experience and the underlying IT delivery infrastructure. Whether you’re a seasoned IT professional or a novice, Goliath makes it easy to quickly identify and troubleshoot issues before they become bigger problems. With a user-friendly interface and intuitive dashboard, Goliath provides real-time insights into the health of your servers, applications, network devices, and end user devices. Its powerful analytics engine allows organizations to quickly identify the root cause of performance issues and take proactive steps to address them – often within just a few clicks. This takes issues that may have taken hours or days to identify and resolve down to just minutes.

Visibility and Reporting are key – keeping an eye on their user sessions

Supercharging the IT team to gain enhanced visibility and insights into the end user’s activities, even when operating behind their home firewall, opens new doors to pinpoint system bottlenecks and misconfigurations and ensure the user experience is maximized.

Reports are just as important for proactive troubleshooting and analysis as they are for postmortem. Goliath has out-of-the-box reports ready to go with hundreds of customizable options. Between reports, scorecards, and screenshot evidence for application failures, Goliath provides an abundance of objective data that IT teams can leverage to break down barriers to communication that often exist in siloed IT organizations.

What do the others think?

It has an impressive score of 4.9/5 (at the time of this post) on Capterra with a score of 4.7/5.

This is just another validation of what an awesome time-saver for the modern-day enterprise IT team is seeming.

https://www.capterra.com/p/265895/Goliath-Performance-Monitor/

Closing Remarks

In closing, the past 12 years have seen a notable increase in the prominence of ChromeOS in enterprise settings. This is due to its strong emphasis on security, accessibility, and user-friendliness.

As ChromeOS continues to be adopted as the standard operating environment in many organizations, there is a growing need to maintain high levels of security and provide quick resolutions to any issues that arise, while ensuring a seamless user experience. Goliath Technologies offers an ideal proactive solution to address these challenges, making it a valuable companion to ChromeOS.