Prove End User Experience On-Demand with Empirical Data 

Stop inferring what end users are experiencing based on surveys, incidental feedback, or other subjective data points. With advanced analytics, you can know Citrix or Horizon end user experience – without needing to engage them. 

  • See if issues are widespread or isolated and loud 
  • Get before & after proof of IT project success 
  • Proactively prioritize IT support efforts  
  • Share progress with management 
  • Quickly see if the end user issues are isolated to specific users, locations, device types, time periods, or even Citrix receiver versions. 
Best End User Experience Management Software
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No need for subjective data, or user surveys. Instantly get full end-user experience benchmarked against industry best practices.

Scoring on a scale of 100, key metrics are tracked and graded for each individual user and for the overall group of users for the selected timeframe.

 

  • Select what group of users, and departments you want to see the report for. (completely customizable)
  • Select the date range to your desire, and track over time improvements.
  • Send and automate the reports to your colleagues and to members of your organization.
  • All reports are benchmarked against industry best practices and can be customized
  • Visual color interpretation gives you quick view on performance and is easy to ready and understand by anyone at your organization
  • Quick and easy setup

“The end user experience data has driven great conversations around our culture and work styles. We have the insights and visibility we never had before.”
Michael Pfaeffle, Senior Vice President and CIO, Empire Office

Trusted by leading organizations around the world

“We selected Goliath Technologies because their end-user experience monitoring and management supports Cerner and identifies systems degrading before physicians are impacted. We do over 15,000 Cerner application test launches per day. This early warning system coupled with enhanced performance data and analysis puts us in a better position to collaborate with Cerner to resolve issues.”

Mike Nelson, Sr. VP, Strategic Services
Universal Health Services

“Goliath enables our clients to resolve painful reliability issues around Cerner performance on their own that are easy to fix but impossible to find without their technology. And, it is relatively inexpensive, especially compared to the proven positive impact on client satisfaction”

Chris Vernaci, National Vice President
Investor Owned and Emerging Markets at Cerner Corporation

“Citrix gets a bad reputation as being blamed for everything, but the underlying issue rarely has anything to do with Citrix. Goliath provides end-to-end visibility across the entire Citrix delivery infrastructure and enables us to quickly isolate root cause of performance issues, identifying who in IT can help resolve the issue quickly.”

Vitaly Petrovsky, Manager of Enterprise Applications
Maimonides Medical Center

Try Goliath For Free

Experience true end user experience monitoring and troubleshooting free for 30 days.