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How to Troubleshoot with Goliath Technologies

Overall Troubleshooting

  • How to Proactively Manage Citrix XA/XD EUE
  • How To Improve Citrix Deployments by Monitoring Pilot Phases
  • How To Use & Leverage The Citrix End User Activity Report
  • How To Proactively Manage Citrix-Delivered Clinical Apps
  • How To Predict Citrix EUE Logon To Word and Oracle Apps

Logon Initiation

  • How To Use The Goliath Application Availability Monitor for Citrix Reports
  • How To Solve Slow XenApp/Desktop Logons with the Logon Report

Logon Duration

  • How to Troubleshoot the 33+ Stages of the Citrix Logon Process
  • How To Get Alerted To Citrix Issues Before End Users Complain

Session Slowness

  • How To Accurately Troubleshoot Citrix ICA Network and Connectivity Related Issues
  • How To Ensure Good End User Experience With Proactive Monitoring and Troubleshooting

Other

  • How To Guarantee a Quality Experience to Remote Citrix Users
  • How To Monitor and Troubleshoot Virtual Apps and Desktops on Different Clouds

How to Configure Monitoring Rules for:

  • Performance Counter Monitoring
  • Service Monitoring
  • Event Log Monitoring
  • File/Folder Monitoring
  • Process Monitoring
  • Device Monitoring

Alerting Features and Remediation

  • Email & SMS Text
  • SNMP Trap
  • Syslog
  • SCOM Integration
  • Custom Remediation

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