New technology provides Citrix Administrators with a proactive view of what the end user will experience during Logon Initiation, Logon Process, and while in their Citrix Session – before the end user.
Philadelphia, PA – March 17, 2015 – Goliath Technologies, the leading provider of Proactive IT Operations software that are engineered to anticipate, troubleshoot, resolve, and prevent performance issues in today’s complex virtual server, virtual desktop, and hybrid cloud infrastructures, announced today the availability of Goliath Performance Monitor 11.5. The latest release offers features for Citrix XenApp & XenDesktop that have never been available in a single product, solving a historically significant pain point for Citrix System Administrators.
“Citrix Systems Administrators want to be proactive in managing Citrix XenApp & XenDesktop environments. The difficulty is getting out in front of potential problems,” said Doug Brown MVP, CTP, vEXPERT and Founder of DABCC.
“With the release of 11.5, Goliath Technologies’ software has the functionality to actually anticipate end user performance issues. I like all the new features but the one that is really game changing for Citrix Administrators is the ability to initiate a Citrix logon process with a simulated user before real users even get to work, and then receive real-time alerts if the simulated user experiences a logon failure, logon slowness or session performance issues. I have never seen a product with this capability in all my years working with Citrix products. This release will create some happy Citrix Administrators.”
Citrix XenApp & XenDesktop Real-Time Data
Until now, Citrix system administrators with responsibility for Citrix XenApp & XenDesktop had no way to anticipate the end-user experience and, therefore, were only able to be reactive to complaints from users. Goliath Performance Monitor 11.5 provides features such as Logon Simulation, Real-Time Logon Duration Analysis, and Real-Time ICA/HDX Channel Drilldown.
Now being truly proactive is achievable because Goliath gives Citrix Administrators the ability to create the same analysis for both real and simulated users by allowing administrators to proactively initiate user sessions with simulated users and analyze performance prior to real end users attempting to access their applications. This capability single-handedly ushers in a new era by providing Citrix Administrators with an unforeseen ability to be truly proactive and will materially improve the end user experience.
“When our Citrix System Administrators field calls from end users, generally the complaints are around logon initiation, the logon process, and session performance”, said Raja Jadeja, VP of Product Management at Goliath Technologies. “We listen intently to our customers and in the 11.5 release of the Goliath Performance Monitor, we have delivered on our commitment to get them ahead of what they commonly term “end user alerts.”
About Goliath Technologies
Goliath Technologies provides proactive systems management software for IT organizations that address the evolving challenges of deploying virtual server and virtual desktop infrastructure whether on-premises or in the cloud. Our solutions are purpose built for these emerging platforms and application delivery methods, so they are vastly easier to use with greater functionality than alternative legacy products or point solutions. We communicate with existing enterprise frameworks, network centric solutions, and other IT management tools so we complement and extend existing IT investments with our virtual server and virtual desktop specific functionality. Goliath’s clients include Xerox, ADP, Wells Fargo, Thomson Reuters, UHS, VA, Wyndham Hotels, Verizon Wireless, Thomson Reuters, Overstock.com, and NASA.
About the Author: Goliath Tech Team
The team members collaborated to bring together this blog post by calling on their past Customer Experiences and Expert Knowledge of Citrix Troubleshooting. Beyond writing technical documents this team supports Goliath Customers and provides product feature and function guidance to development.