Isolate and Prove Root Cause of Remote Worker Issues on Citrix

Goliath Technologies offers software that can quickly isolate and prove whether root cause of slow Citrix session performance is the end user’s home WIFI connection, their behavior, or an issue within the IT delivery infrastructure.

Below are two short videos that demonstrate how Goliath helps our clients anticipate, troubleshoot, and document home worker performance issues today.

Scenario #1: Prove Home WIFI is Root Cause of Slow Session Performance

In 3 clicks you can identify and document if a home worker’s slow session performance is a result of their home WIFI connectivity.

Scenario #2: Report on Home Worker Productivity

Goliath’s End User Productivity Reports track exactly how many hours an end user was interacting within their Citrix session and how much time they were inactive (i.e. not working). The report can be scheduled to run or executed on-demand and can be emailed, exported (PDF, CSV), or viewed directly within the Goliath interface.