Automatically Collect, Correlate, and Interpret End User Experience Data

IT Pros can now troubleshoot and document remote worker issues on Citrix and VMware Horizon

Goliath’s latest release introduces new visualizations that interpret end user experience data on Citrix and VMware Horizon. See what is new below and if you would like to learn more just email

End-User Experience Scorecard

Benchmark your end user experience against industry standards with Goliath’s new Citrix End User Experience Scorecard.

Goliaths End User Experience Scorecard

End-User Productivity Report

See who is using Citrix, when and how with Goliath’s End User Productivity Report.

End-User Productivity Report

Features to troubleshoot remote worker issues:


ICA/HDX Performance Degradation Indicators

Goliath helps IT Pros interpret end user experience metrics, clearly indicating in this example if ICA/HDX virtual channels are exceeding industry best practice thresholds. You no longer need to be a Citrix expert to interpret metrics proving the root cause of poor performance.

ICA/HDX Performance Degradation Indicators

ICA/HDX Channel Drill Down

View granular data around the ICA/HDX virtual channels for an end user session to prove if poor performance is due to network, home office, or even user behavior such as using audio, video, or 3rd party peripheral devices.

ICA Channel Drill Down

“Connected Via” Column

Filter user sessions to differentiate remote workers from those on-site.

Connected Via Column

New Report Management

Enhanced report management makes it even easier to share performance metrics with management, other IT teams, vendors, and end users.

New Reporting

New VMware Horizon Reports

See who is using VMware Horizon, when, and how.

Citrix Cloud Connector Module

Goliath’s industry-first Citrix Cloud Connector Module not only the health of the entire Citrix Cloud infrastructure but all Cloud Connectors.

Microsoft Teams Module

Goliath’s proactive monitoring of Microsoft Teams alerts you of performance issues and takes automatic remediation actions before users are impacted.

MS Teams Module

About Goliath Technologies

Goliath Technologies enhances end user experience by enabling proactive IT. Our end user experience management, monitoring, and troubleshooting products leverage embedded intelligence and automation to proactively identify events and conditions that cause performance issues and resolve them automatically with self-healing capabilities before end users are impacted. Armed with our portfolio of software solutions, IT Pros can deliver a seamless end user experience regardless of where workloads, applications, or users are located. Customers include Universal Health Services, Ascension, CommonSpirit Health, Penn National Insurance, American Airlines, Liberty Mutual, Bell Canada, Xerox, HCL, and others.