Cloud Service Ensures Users Can Logon to Citrix XenApp/XenDesktop
This proactive cloud-based Application & Desktop Availability Testing service launches your Citrix-delivered applications & desktops to test and confirm they are available for remote users – before your end users even try to access Citrix XenApp & XenDesktop. Then, if the logon fails or is even slow, you will get an alert before end users are impacted. Because, advance warning is better than real-time! End user logon experience can be monitored using the real-time dashboard and reports can be generated as needed.
Application & Desktop Availability Testing Service – Know Before Your Users Know
The Application & Desktop Availability Testing service uses proprietary software that executes the actual process a real user goes through from initiating a connection to launching a Citrix application or desktop. The logon service confirms that the entire Citrix delivery infrastructure will work including NetScaler, Storefront, Delivery Controller, XenDesktop, XenApp, Active Directory, Virtual Server Infrastructure, etc.
Simple to Setup – Go Live in 30 Minutes
No software is needed onsite and there are no internal resource or change requests necessary. We provide you with a logon page and you simply input some simple information. We only need a URL to connect to the Citrix environment, your Citrix account with rights to the App & Desktop that need to be launched as well as the name of the App & Desktop, and finally, email address(es) to receive alert notifications and reports.
Monthly Service Includes:
- Logons – Scheduled Intervals up to 24/7
- Dashboard – Real Time Confirmation of Citrix Logon Duration, Success or Failure
- Alerts – Real Time Notification of Logon Issues Before End Users are Impacted
- Reports – On-demand Daily, Weekly and or Monthly Success and Failure Point Analysis
Have Questions or Want to Get Started with the Application & Desktop Testing Service?
Goliath’s Tech Team is here for you. Please reach out today!
“Beyond not having insight into availability issues, there was a second challenge that the airline faced. In no way could any solution be deployed on premise within their IT infrastructure; a cloud solution was required.”