Meet KIP:
The first AI-Powered Citrix Troubleshooting Assistant
KIP is designed to:
- Reduce remediation time
- Provide real-time troubleshooting support
- Enhance operational use of Goliath platforms
“KIP is a great tool to assist in resolving user issues found in the Goliath console without having to go searching on Google”
– Kris Davis, Citrix Technical Advocate
Challenges KIP Solves
IT teams across all industry verticals face similar resource challenges:
- Lack of headcount to handle the workload
- Lack of budget
- Too few Citrix experts to handle both troubleshooting and strategic initiatives
KIP changes the game by providing IT teams with the ability to:
- Quickly troubleshoot Citrix issues without Citrix-specific expertise
- Make up for limited resources such as IT budget and headcount
- Empower all levels of the IT Support team to troubleshoot ultimately reducing escalations
- Reduce remediation times
“Goliath already makes troubleshooting faster – KIP AI assistant is an accelerator!” – Denisa Branca, IT Support Manager Leon Chouinard
“With Goliath’s software in place, we didn’t have to hire more staff to manage our environment, it was like we added a whole team with a single tool.”
Brian Diamond – CEO of LANStatus
“I recommend Goliath to any other admin that has never used this before. Once you use Goliath, it is going to be your go-to tool for sure. The software is so user friendly and has such detailed metrics that I can resolve sporadic end-user experience issues incredibly quickly and move on to fixing longer term issues.”
Aaron Hilton, System Administrator
Central Maine Hospital