Goliath for Service Providers Enables & Supports Your Business Model
Goliath’s Proactive Software Enables Subscription-Based Technology and Services Businesses
Our software was initially developed for our early service provider customers who made up the majority of our install base. As the service provider market developed, we evolved our technology and pricing to help solve the unique challenges encountered by subscription-based technology and services businesses. Service Provider Businesses we support include:
- Remote Monitoring & Management (RMM)
- Hosted Applications & Workspaces
- Help Desk
- Desktop as a Service (DaaS)
- Monitoring as a Service (MaaS)
- Infrastructure as a Service (IaaS)
NEW: Special Monitoring Pricing for MSP’s with In-Force Contracts
Please review our three technologies and the corresponding features that our Service Providers rely upon to proactively manage their businesses. Call us today at
1-(855)-465-4284 for a discussion about how we might help support your business objectives.
Key Features for Service Providers
Purpose Built Functionality:
- Out-of-the-Box Multi-Tenancy
- Group assets by customer, application, infrastructure, etc.
- Apply security by role and customer
- Remote site/On premise IT infrastructure auto discovery
- Automatic deployment
- Preconfigured monitoring rules
- Intelligent alerting
- Remote monitoring master agent
- Real-time dashboards, historical reports, and daily health checks
Proactive Features:
- End User Logon simulator
- NetScaler analytics, reports & analysis
- Proactive remediation engine
- Threshold based alerts
- Events, Failures, Conditions
- Help desk alert resolution feature
Business Model:
- Branded Reports
- Vendor Billing Reconciliation
- Chargeable Value Add Offerings
- Monthly Reporting
- Troubleshooting
- Application Availability
- Service Based/Monthly Pricing
- Special Pricing for In-Force Contracts
- Reduced Price to Accommodate Fixed Current Customer Contracts
- OEM/Private Label
Goliath for Service Providers Use Cases
Products
Goliath Performance Monitor
Goliath Performance Monitor provides complete support for monitoring virtual server, virtual desktop and hybrid cloud environments, and provides specialized modules for certain EHR and EMR applications. The technology has been architected from the ground up to help IT administrators anticipate issues before they become problems, troubleshoot and resolve problems quickly and with minimal end user impact when they do occur, and ultimately prevent them from happening in the future.
Goliath Logon Simulator
Goliath Logon Simulator is the industry’s only proactive end user experience software that finds the root cause of Citrix logon issues & resolves them before end users complain. The Logon Simulator is the only software available that tests the entire Citrix delivery infrastructure, including the NetScaler, by simulating the exact same steps a user would take during the Citrix logon process.
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What Goliath’s Customers are Saying
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Ricardo Ceballos
Director of Enterprise Managed Services, Forthright
“Goliath enables us to proactively prevent about 70 Citrix support tickets per day. Their Citrix XenApp Monitoring & Troubleshooting provides us with a centralized view of Citrix, our virtual infrastructure and correlates this with real time end user experience metrics. Coupled with the fact that they have proactive logon simulation functionality, is why we selected Goliath as a critical component in our managed services offerings.”
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Chris Chrobocinski
VP Managed Services, MTM Technologies
“Goliath Technologies is the only truly proactive end-to-end monitoring and management solution for Citrix. Goliath provides deep metrics and analysis necessary for organizations to get ahead of issues in the three key areas that often cause pain for end users: logon initiation, logon duration and session performance.”
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Justin Monnig
General Manager, Crossings Healthcare Solutions
“Goliath provides an early warning system that alerts us before users experience difficulty when attempting to access any Citrix delivered application including Cerner”
Request Info About Goliath for Service Providers
After you send your request a member of the Goliath team will follow up with you directly.
