Goliath Application Availability Monitor for Hospitals Using Epic
The Goliath Application Availability Monitor for hospitals using Epic is a proactive early warning system for healthcare IT professionals. It runs automatically and alerts you to access and user issues with Epic and other applications before clinicians or physicians are impacted. You’ll not only get early warning alerts, but objective screenshot evidence documenting the root cause of application access or user issues that pinpoints root cause and speeds troubleshooting and resolution.
How it works: The Goliath Application Availability Monitor Module is the only purpose-built software module for hospitals using Epic that confirms application availability by exercising the whole application delivery infrastructure and executing the same sequence that real users take during the logon process. It ensures the availability of Epic applications, Citrix, VMware infrastructure, and networks from one central view to increase productivity and overall uptime.
This is fully integrated with the Goliath Performance Monitor for hospitals using Epic, which provides a unified view combining performance metrics for Epic System Pulse, End User Experience, and the underlying Citrix or VMware Horizon virtualization delivery infrastructure. This is the only IT operations software with purpose-built technology to integrate these three data sources to help Healthcare IT proactively anticipate, troubleshoot and prevent end user experience issues.