Goliath Application Availability Monitor for Hospitals Using Epic

The Goliath Application Availability Monitor for hospitals using Epic is a proactive early warning system for healthcare IT professionals. It runs automatically and alerts you to access and user issues with Epic and other applications before clinicians or physicians are impacted. You’ll not only get early warning alerts, but objective screenshot evidence documenting the root cause of application access or user issues that pinpoints root cause and speeds troubleshooting and resolution. Watch the video below to see how it works:

How it works:  The Goliath Application Availability Monitor Module is a purpose-built software module for hospitals using Epic that confirms application availability by exercising the whole application delivery infrastructure and executing the same sequence that real users take during the logon process.   It ensures the availability of Epic applications, Citrix, VMware infrastructure, and networks from one central view to increase productivity and overall uptime.

This is fully integrated with the Goliath Performance Monitor for hospitals using Epic, which provides a unified view combining performance metrics for Epic System Pulse, End User Experience, and the underlying Citrix or VMware Horizon virtualization delivery infrastructure. This IT operations software with purpose-built technology to integrate these three data sources to help Healthcare IT proactively anticipate, troubleshoot and prevent end user experience issues. Goliath’s performance monitoring and troubleshooting software with a purpose-built module for Epic is an approved application available in the Epic App Orchard.

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The Goliath Application Availability Monitor provides incredible value, especially at the price point. This is a subscription-based tool available at $3,500/year per location. That means, for about $300/month you have the equivalent of a full time Citrix Administrator proactively finding issues before your end users are impacted, finding true root cause, and freeing up your IT team for other projects. It’s a real win-win.

Bill Kleyman, Director of Technology Solutions at EPAM Systems

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