Product Overview

How to use Goliath’s embedded intelligence and automation to troubleshoot and resolve end-user experience issues with Citrix or VMware Horizon

Use these easy-to-follow guides to help you quickly learn how to leverage your Goliath implementation to isolate root cause and effectively troubleshoot your end-user experience issues within Citrix and VMware Horizon.

  • Virtual Apps and Desktop Session Display
    How to Use the Virtual Apps and Desktop Session Display to Isolate User and Server Sessions for Troubleshooting
  • User Session Summary Tab
    How to Use the User Session Summary Tab to Troubleshoot End-User’s Slow Session or Logon Performance
  • Logon Duration Tab
    How to Use the Logon Duration Tab to Troubleshoot Slow User Logons
  • ICA/HDX Tab
    How to Use the ICA/HDX Tab to Troubleshoot Slow Session Performance Correlated Data around ICA Performance, Connection Speed, and End-User Behavior
  • Hypervisor Host Tab
    How to Use the Hypervisor Host Tab to Troubleshoot Slow Session Performance Due to Host or Storage Issues
  • VDI Server Tab
    How to Use the VDI Server Tab to Troubleshoot Slow Session Performance Due to CPU, Memory, or VM Bandwidth
  • vGPU Tab
    How to Use the vGPU Tab to Troubleshoot Slow Session Performance Due to Graphic Compute Resource Issues
  • Applications Tab
    How to Use the Applications Tab Due to Specific Process or Application Issues
  • Alerts/Logs Tab
    How to Use the Alerts/Logs Tab to Troubleshoot Virtual Machine Issues Impacting End-User Performance

Troubleshooting Workflows

Citrix End-User Experience Issues

Troubleshooting Citrix Logon Duration

Troubleshooting Citrix Session Slowness

Goliath Performance Monitor

Goliath Application Availability Monitor

 

Goliath Technologies Support