Product Overview
How to use Goliath’s embedded intelligence and automation to troubleshoot and resolve end-user experience issues with Citrix or VMware Horizon
Use these easy-to-follow guides to help you quickly learn how to leverage your Goliath implementation to isolate root cause and effectively troubleshoot your end-user experience issues within Citrix and VMware Horizon.
- Virtual Apps and Desktop Session Display
How to Use the Virtual Apps and Desktop Session Display to Isolate User and Server Sessions for Troubleshooting - User Session Summary Tab
How to Use the User Session Summary Tab to Troubleshoot End-User’s Slow Session or Logon Performance - Logon Duration Tab
How to Use the Logon Duration Tab to Troubleshoot Slow User Logons - ICA/HDX Tab
How to Use the ICA/HDX Tab to Troubleshoot Slow Session Performance Correlated Data around ICA Performance, Connection Speed, and End-User Behavior - Hypervisor Host Tab
How to Use the Hypervisor Host Tab to Troubleshoot Slow Session Performance Due to Host or Storage Issues - VDI Server Tab
How to Use the VDI Server Tab to Troubleshoot Slow Session Performance Due to CPU, Memory, or VM Bandwidth - vGPU Tab
How to Use the vGPU Tab to Troubleshoot Slow Session Performance Due to Graphic Compute Resource Issues - Applications Tab
How to Use the Applications Tab Due to Specific Process or Application Issues - Alerts/Logs Tab
How to Use the Alerts/Logs Tab to Troubleshoot Virtual Machine Issues Impacting End-User Performance
Troubleshooting Workflows
Citrix End-User Experience Issues
- Troubleshooting: Citrix Logins Take Too Long
- Troubleshooting: Citrix Sessions Are Slow
- Understanding and Troubleshooting Citrix ICA/HDX
- Understanding the Citrix Logon Process
- Troubleshooting: Interactive Session is high (Desktop Load)
- Migrating from Citrix 6.5 to 7.X and Replacing EdgeSight
Troubleshooting Citrix Logon Duration
- Troubleshooting Logon Duration – Root Cause Drive Mapping Extensions
- Troubleshooting Logon Duration – From GAAM to GPM
- Troubleshooting Logon Duration – Domain Controller Networking
- Troubleshooting Logon Duration – Alerting, Reporting & High Level Workflow
- Troubleshooting Logon Duration – Root Cause Citrix Broker Service
- Troubleshooting Logon Duration – Root Cause UPM Profiles
Troubleshooting Citrix Session Slowness
- Troubleshooting Citrix Session Slowness – Streaming Audio/Video
- Troubleshooting Citrix Session Slowness – Network Latency
- Troubleshooting Citrix Session Slowness – Storage Latency
- Troubleshooting Citrix Session Slowness – ICA RTT & Server Performance
Goliath Performance Monitor
- Goliath Web Page Not Loading
- Not Receiving Emailed Reports
- No Citrix Sessions displayed / Topology View “Required Prereq is Missing”
- The Agent on the Delivery Controller Is Not Connected/Started
- WMI-related Issues
- Installation Error – MonitorIT Express ODBC/DSN Configuration
- Goliath POC Installation SQL Express in Non-English Versions of Windows
Goliath Application Availability Monitor
