Under Charlton’s Leadership, Goliath Improves the Work Lives of IT Professionals

Philadelphia, PA – November 19, 2020Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software today announced Thomas Charlton, Chairman and CEO, has been named as one of the Top 10 CEOs of 2020 by Industry Era. Under Charlton’s leadership, Goliath Technologies has evolved as an industry-standard in preventing end-user experience (EUE) issues in complex and highly distributed IT environments.

“Our clients tell us, that by using Goliath it has the operational impact of hiring 2-3 full-time employees,” shared Charlton. “Our key differentiation in the market is you don’t have to be an expert across all IT systems to solve end-user experience issues. We use embedded intelligence and automation to automatically alert IT of potential problems and remediate them if desired.”

Goliath’s success under Charlton is evident by its client base, supporting some of the largest IT organizations managing the most complex, hybrid IT environments in the world. Including organizations like American Airlines, Ascension, BBVA Compass, Bell Canada, CommonSpirit Health, HCL, Liberty Mutual, Pacific Life, Universal Health Services, Xerox, and many others.

“I am honored to be recognized by Industry Era for the impact Goliath Technologies is having in improving the work lives of IT professionals around the globe,” says Charlton. “The daily challenges faced by today’s IT teams can be daunting as they support end users located anywhere, on any device, working at any time. As end-user behavior changes, IT will need software to support those changes. This is where Goliath and I will be continuing to innovate and solve some of the most complex challenges for IT professionals.”

About Goliath Technologies

Goliath Technologies offers end-user experience monitoring and troubleshooting software, with embedded intelligence and automation, that enables IT pros to anticipate, troubleshoot, and document performance issues regardless of where workloads, applications, or users are located. By doing so, Goliath helps IT break out of reactive mode, and into proactive mode. Customers include Universal Health Services, Ascension, CommonSpirit Health, Penn National Insurance, American Airlines, Liberty Mutual, Bell Canada, Pacific Life, Xerox, HCL, and others. Learn more about how we empower proactive IT at goliathtechnologies.com.