Customer Testimonials

Customer Testimonials2018-09-24T15:04:43+00:00

“My experience with Goliath Technologies goes back several years from my time at UHS. They have the only solution of this kind that combines the ability to preemptively alert us if clinicians will have difficulty when attempting to access Citrix & Cerner. This provides us with an early warning system that is better than real time and is one of the reasons we selected Goliath as a partner.”

Justin Monning, General Manager of Crossings Healthcare

“We selected Goliath Technologies because their end user experience monitoring & management supports Cerner and identifies systems degrading before end user physicians are impacted. We do over 15,000 Cerner application test launches per day. This early warning system coupled with enhanced performance data and analysis puts us in a better position to identify root cause at the hospital location or collaborate with Cerner to resolve issues.”

UHSMike Nelson, CIO of University Health Services

“Goliath Technologies gives us complete visibility into the end user experience from the time they logon to Cerner through their use of the application so we stay ahead of performance issues that can impact our users.”

Chris Timbers, VP & CIO of NorthBay Healthcare

“By using Goliath’s Logon Simulator, we dropped the average XenDesktop 7.6 logon time to 20 seconds from 2 minutes, much to the delight of our end users.”

Kaleb Propst , IT Technician, RHC Holdings

“We challenged Goliath to resolve issues related to Citrix, McKesson and Allscripts. In approximately one month, support tickets dropped by 25%..”

Chad Brisendine, CIO, St. Luke's Health Network

“We use Goliath to proactively manage our virtual infrastructure including NVIDIA vGPU, Citrix XenDesktop 7.6 and XenServer. We use Framehawk to enhance the end user experience of our remote users with variable connection quality and, at least 2x per week Goliath enables us to pinpoint an issue that may cause a performance problem before it occurs.”

Chris Calaf, VP of IT at WBCM

“We looked at several monitoring solutions before making a decision. Goliath Performance Monitor was the only one that offered the features we were looking for in terms of IT performance monitoring, alerting and archiving. Once we had installed and deployed Goliath Performance Monitor, we found the versatility of the product went way beyond our expectations. We are extremely happy with our decision.”

Lars Olsen, IT Manager, Cambrian Credit Union

“Managing our Citrix Infrastructure requires dedicated subject matter experts and technology partners that meet our technical and financial requirements. Goliath Performance Monitor allows us to be even more proactive in our approach to meeting our Service Level Agreements while continuing to grow our business and clients. In our evaluations, we found Goliath Technologies to be a superior product, with responsive support that values our business relationship.”

Allen Adjamian, CEO, Alpha Actual

“By using Goliath’s IT Performance Monitoring for McKesson, our Internal Quality of Service Rating jumped 17%, giving us a 93% approval rating. Additionally, we were able to drop the cost of Level I support tickets by 98%, from $22 to 50¢ per ticket, by automating certain remediation sequences.”

Val King, CIO at Val Verde Regional Medical Center