Goliath Provides End User Experience Monitoring for Healthcare IT
Goliath Technologies’ New Product Functionality Provides Enhanced Near Real-Time End User Experience Monitoring for Healthcare IT
Philadelphia, PA–August 18, 2016– Goliath Technologies has officially released products designed to enable systems administrators to get advanced warning of potential end user experience issues. The new feature and functionality enhancements were added to Goliath Performance Monitor and Goliath Logon Simulator.
Goliath Performance Monitor is deployed on Citrix servers running Cerner applications, which enable healthcare organizations to get near real-time performance metrics, reporting and analysis on end user experience and application logon times.
Chris Timbers, CIO & Vice President of NorthBay Healthcare said, “Goliath Technologies gives us complete visibility into the end user experience from the time they logon through their use of the application so we stay ahead of performance issues that can impact our users.”
Goliath monitoring capabilities combined with Cerner’s remote hosting technologies and services, provides health care organizations with advanced warning of potential end user experience issues and evidence of root cause to prevent future issues.
Goliath’s Logon Simulator proactively logs on to applications and alerts IT administrators to logon failure or slowness before it is noticed by the end user community.
“Our End User Experience Monitoring and Management Technology for Citrix delivered applications is already deployed in hundreds of hospitals across the US and has been very well received by both hospitals and partners,” said Thomas Charlton, Chairman and CEO of Goliath Technologies.
Charlton continued, “Our strategy of developing technology that improves the experience of clinicians and healthcare workers when they use major electronic health records applications continues to deliver value to all stakeholders who are ultimately concerned with delivering high quality patient care.”
The Logon Simulator can be configured in minutes from any hospital location.
Product screenshots and a 30-day free trial or demo of Goliath Performance Monitor and the Goliath Logon Simulator are available. You can also read an expanded use case about how NorthBay Healthcare uses Goliath’s Module to ensure applications are always available.
About Goliath Technologies
Goliath Technologies provides proactive IT operations software to address the challenges associated with managing a hybrid IT infrastructure. Organizations of all sizes are moving to the Cloud in some form and our products are purpose built to assist in that transition because IT can manage applications, infrastructure and users regardless of where they are located. Customers use our products to monitor, analyze, troubleshoot and report so performance issues can be resolved before end users are impacted. Because, IT infrastructure is moving. IT accountability is not. Customers include Walmart, Bank of America, Facebook, UHS, the VA, ADP, Verizon Wireless, and Office Depot.
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